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Twin City Dodge Chrysler Jeep Ram - Service Center

Lafayette, IN

4.1
125 Reviews

125 Reviews of Twin City Dodge Chrysler Jeep Ram - Service Center

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November 16, 2024

This dealership is a waste of time. Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even thou More

by Cloudisback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrie Meiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Willis, Jordyn Hartman
September 06, 2024

Twin City Dodge is always heand accommodating. I’ve been associated with them for a long time. Nate Barrett and his team are first class. More

by kathyobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Willis, Tori Cheek, Amber Belt
Oct 08, 2024 -

Twin City Chrysler Dodge Jeep RAM Fiat responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

August 27, 2024

Thank you Greg Hensen for fantastic help after the purchase! Twin City will get my business when I am ready for a new vehicle again. The staff…all of them…are a pleasure to deal with! More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Greg Henson helps with our lease for me and my husband within the amount we wanted to pay. He always remembers us and visits with us when we come in for oil changes. Great customer service !! More

by marlenewarmoth
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Twin City Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 10, 2024

All the staff are courteous and provide prompt and accurate service. I feel I can ask any type of question and not get made fun of. More

by dhuffman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Willis
Oct 08, 2024 -

Twin City Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

June 19, 2024

Every time I bring my car there you guys break something Paid $3100 and had to take it back and charged me another diagnostic charge with 4 more things wrong with it not sure why those items didn’t show up More

by julie_elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Cron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cnota, Scott Willis
June 17, 2024

Twin city has delivered as expected as usual. Easy scheduling for my oil change and inspection. More

by terrynelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

It was a little difficult getting information about my car and I was without a car for a week. More

by kell_na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanwick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jankowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Had my vehicle for over a week to run a diagnostic test on my ac. Then cost $800 and was never fixed. More

by harrisrobertmargaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Cron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cnota, Scott Willis
June 11, 2024

I can't copy and paste the email that I sent to John Cnota because it is too long. The short version is the service was abysmal. Tony Cron was incredibly rude to Marc and I. I have no confidence that tw More

by dwlowery13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Cron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cnota
1
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