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Twin City Dodge Chrysler Jeep Ram - Service Center

Lafayette, IN

4.1
126 Reviews

126 Reviews of Twin City Dodge Chrysler Jeep Ram - Service Center

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June 11, 2024

I can't copy and paste the email that I sent to John Cnota because it is too long. The short version is the service was abysmal. Tony Cron was incredibly rude to Marc and I. I have no confidence that tw More

by dwlowery13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Cron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cnota
June 10, 2024

I had great service and I was quoted a price that is what I paid.I was treated with respect and informed of everything that was going on. Would highly recommend. More

by p.cruea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Very pleased with Twin City ! ! Tony is the greatest !! He has helped me sooo much on many occasions over the years with getting my 2013 Town and Country fixed and Warranty cover More

by glasshouse1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Honest, caring, knowledgeable and very professional! Truly sets the bar high!! Highly recommend for your service needs! More

by Janice Gendron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsey Dunfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cnota, Scott Willis
June 08, 2024

Awesome experience, trading at Twin City. Hailey was great and we love our new new Durango. More

by andrewmusante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
June 08, 2024

Wanted standard oil change and asked them to check noise in rear- and fix! Got phone message it was spare tire that loosened up - but they could not find my jack and stuff ! How’s it a Dealership does not More

by ccory0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who it was
June 06, 2024

They make sure you are completely satisfied before you leave this building Great service… thanks More

by rjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Always friendly and helpful. Everyone always explains everything to my satisfaction . Like the nice waiting room . More

by Flamingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Wonderful dealership form sales to service! I would highly recommend. I was pleased with my whole experience More

by jennifer eberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Willis
June 05, 2024

Excellent service and a very friendly staff. They work hard to satisfy the customer. I have always been very impressed with the dealership. More

by mfoster750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Willis
2
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