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Tuttle Click Hyundai

Irvine, CA

3.3
483 Reviews

38 Auto Center Dr

Irvine, CA

92618

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483 Reviews of Tuttle Click Hyundai

November 20, 2018

unprofessional staff the way your staff approach customers is very poor. I feel that I owe your staff a vacation when I arrive at your establishment. I really think that y More

by SasanAfrouznia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service poeple
Nov 21, 2018 -

Tuttle Click Hyundai responded

Hello, We are displeased to read about your recent experience with us here at Tuttle-Click Hyundai. Our goal is to be attentive to your needs and help you find everything you are looking for. We want to make your time spent at our dealership enjoyable by solving your automotive need and always having your best interest in mind. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com

November 14, 2018

Service It took Three visits and 2 and 1/2 weeks to repair a broken latch of the trunk. The car is a 2018! How does a latch break in a new car with 6500 mi More

by Remconnie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Nov 15, 2018 -

Tuttle Click Hyundai responded

Hello, We are displeased to read about your recent experience with us here at Tuttle-Click Hyundai. Our goal is to answer any questions you have about the servicing of your vehicle and get your car back in your hands quickly. We are interested in hearing more about your time spent with our dealership and how we can improve future visits for you. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com

November 13, 2018

Great experience!! This was by far the best car buying experience I have had. It was my daughter’s first car purchase and Michael, our salesman, was patient and professi More

by Mai Tai Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mehdi and I don’t recall the sales manager’s name
Nov 14, 2018 -

Tuttle Click Hyundai responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that Michael was able to provide you and your daughter with your excellent customer service! Our goal is to help you find the vehicle that will fit all of your needs, then get you the best price possible. Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Hyundai! Sincerely, Shirley | shirley@tuttleclick.com

November 01, 2018

Great friendly customer service. In addition to my regular routine service I love it when they wash my car prior to finishing. Just time they also replaced my rear tail lights at no More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McKeon
Nov 02, 2018 -

Tuttle Click Hyundai responded

Hi Jo, Thanks for sharing your recent 4 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that our team returned your vehicle looking and feeling better than when your came in! Our goal is to provide top notch customer service and be the solution to all of your automotive needs. Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Hyundai! Sincerely, Shirley | shirley@tuttleclick.com

October 30, 2018

Trunk latch replacement Visited service department for an issue with the trunk latch not closing the trunk lid. The part was ordered and the repair made next morning covered More

by GENESIS3800
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mckeon
Oct 31, 2018 -

Tuttle Click Hyundai responded

Hello, Thanks for sharing your recent 4 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that our team was able to order the part you needed and then installed it the next day! Thank you for taking the time to share your testimony to our services and we look forward to seeing you again in the future, for all things Hyundai! Sincerely, Shirley | shirley@tuttleclick.com

October 10, 2018

Excellent experience Very professional and great experience getting my wife and I into a new leased car! Just the car we wanted! Very pleased with the whole process! Thank More

by buflodave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami, Mike, Michael.
Oct 11, 2018 -

Tuttle Click Hyundai responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that Rami, Mike and Michael were all able to play a roll in getting you into a new lease! Our goal is to work with you to find the car that fits all of your requirements and get you out the door with the best price possible. Thanks for making us your trusted dealership of choice and we congratulate you on your new ride! Enjoy the road ahead — Sincerely, Shirley | shirley@tuttleclick.com

October 04, 2018

Awesome Michael went above and beyond to help me. He was kind and answered every question I had about the Elantra. I’m happy with my new car. More

by Pamela Lewin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Baldawy
Oct 06, 2018 -

Tuttle Click Hyundai responded

Hello Pamela, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that Michael was able to help you find all the information you needed about the Elantra! Our goal is to do our best to help lead you closer to finding the car that fits all your requirements. Thanks for making us your trusted dealership of choice and we congratulate you on your new ride. We look forward to seeing you again in the future, for all things Hyundai! Sincerely, Shirley | shirley@tuttleclick.com

September 19, 2018

Service department I would recommend dealer, just not their service manager or some of the service people. I don’t like being treated like I don’t know anything and that More

by Wally
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Jeff
Oct 04, 2018 -

Tuttle Click Hyundai responded

Hello, We are displeased to read about you recent experience with us here at Tuttle-Click Hyundai. Our team completes a thorough inspection on your vehicle when we are searching for the possible problem causing what you have been experiencing. We truly want to help get to the bottom of this and fix your vehicle for you properly, sending you back on the road with piece of mind. Our team of dedicated service staff always wants to treat our customers with the upmost respect and help you with all your automotive needs. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com

September 19, 2018

Noise Thought I had something serious but it turned out to be road noise from inferior tires. The whole process took one hour and I was on my way. Great c More

by Sallygard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 04, 2018 -

Tuttle Click Hyundai responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are pleased to hear that our team was able to diagnose the unusual road noise you were experiencing. Our goal is to thoroughly inspect your vehicle and find out the true reason behind the problem at hand. We are also pleased that our team was able to get you back on the road in a timely manner! Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things Hyundai! Sincerely, Shirley | shirley@tuttleclick.com

September 15, 2018

Third Hyundai from Tuttle-Click Fred and Ben worked with us to experience the different vehicle choices we had interest in. And then met our needs for price and finance, so we left v More

by Happy with Hyundai Hope on Wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred An-Sales Joe Avigdor - Finance
Oct 04, 2018 -

Tuttle Click Hyundai responded

Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are thrilled to hear that Fred and Ben were able to show you all of the options you had to choose from while looking for a new ride! Our goal is to walk you through the buying process step by step and make sure you have everything you want in a car when you drive off back on the road. We congratulate you on your new ride and we look forward to seeing you again in the future, for all things Hyundai! Sincerely, Shirley | shirley@tuttleclick.com

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