Tuttle Click Hyundai

Smooth and Easy buying experience Thank you Alex for making it so easy and quick to get a vehicle see you soon. Thanks to all at Tuttle Click sales staff Thank you Alex for making it so easy and quick to get a vehicle see you soon. Thanks to all at Tuttle Click sales staff More

good car i am happy with Hyundai , had a reasonable time to lease my car. price was in my budget expectations. staff was nice and help me with my needs. i am happy with Hyundai , had a reasonable time to lease my car. price was in my budget expectations. staff was nice and help me with my needs. More

Could it have been worse? I think not. Tuttle Click - has terrible service - doesn't deliver on their promises - has no regard for your time - uses deceptive sales practices - no Tuttle Click - has terrible service - doesn't deliver on their promises - has no regard for your time - uses deceptive sales practices - no accountability for their actions Everyone hates the car buying experience but it doesn't have to be THIS bad. Why did we have such a terrible time?? In a nut shell, we drove over an hour one way to sign a contract for a car they already sold to someone else, no one really apologized and they really didn't care. READ below for the full story. My husband and I have been shopping for the Hyundai Ioniq EV for the past few months. We understand it's being released slowly in limited markets and have been patiently awaiting our turn so to speak. We live in San Diego (not a market it's being offered in currently) so we contacted a few Orange County dealerships and settled on working with Hyundai Tuttle click. Alex the Internet and fleet manager was working with us and kept us informed of upcoming inventory. I'm not picky - I just wanted any color other thank black and was willing to wait. Then, came the email we were waiting for! A grey Ioniq would be available the first week of July. The same day we received the email (6/27) we made the appointment to come sign a contract to purchase the car. We agreed to trade in my current car and would pay full cash for the remainder or finance, either way. Here comes the good part. Four days later on July 1st we show up at 1030am, thirty minutes early to our appointment. Alex sits us down in his office and shows us that the car is estimated to arrive on July 3rd and provides us a print out of what's included in the car. We mention we have our trade in and we would be paying cash for the rest. He leaves the office to get the pricing sheet only to come back 5 minutes later empty handed "the car is not available it has been set aside to give to the company's president" and from there Alex tried to stumble his way through excuse after excuse. We drove over an hour with our young infant daughter and cancelled our 4th of July out of town weekend plans to make this appointment. At some point Tuttle Click could have called to let us know. I would have been more than willing to wait for the next available vehicle from Tuttle Click. Instead they have us show up to an appointment and hope to sell us on another vehicle. Yes - we were asked - if there was any other car they could interest in - are we sure we don't want a hybrid Seeing as there are LOTS Hyundai dealerships from Irvine to Los Angeles there is no reason to ever consider buying from this dealership or any of the Tuttle dealerships. I don't believe they were giving the car to the company's president. Alex claimed to be coming back from vacation and unaware the car wasn't available until his boss told him when trying to retrieve the pricing sheet. Do I believe that story? Maybe. What's worse is THAT manager didn't come to apologize or explain the situation. (I'm sure everyone loves working for that guy). Would I ever shop at Tuttle Click Hyundai? Actually, let me restate - would I ever shop at any Tuttle Click dealership? Never. Would I ever refer a friend to Tuttle Click? Never. Besides the terrible service, questionable business practices, and blatant disregard for another persons time, Tuttle Click has terrible customer parking and doesn't do what they say they're going to. And then there's zero accountability after that. We have purchased our last 4 cars in Orange County, this would have been our 5th. We love buying cars but never at Tuttle Click. I encourage you to go anywhere else; there are so many options in such a short distance. More

Kudos to Tuttle-Click Hyundai Irvine Hyundai mgt suggested that if I was not satisfied with any part of the purchase please give them an opportunity to rectify it before I completed the s Hyundai mgt suggested that if I was not satisfied with any part of the purchase please give them an opportunity to rectify it before I completed the survey. I appreciated that suggestion. I would like to give kudos to salesmen Fred and Sean and finance officer Joe. They were all very helpful. I would also like to thank Sergio who installed my cargo cover. More

Salesman review Fred An, our salesman, was the best salesman we have dealt with in all the years of car purchasing! He is personable, has knowledge of the car, helpfu Fred An, our salesman, was the best salesman we have dealt with in all the years of car purchasing! He is personable, has knowledge of the car, helpful and courteous. More

Another excellent experience at Tuttle Click Excellent experience with my prior lease. Came back to purchase and will keep coming back. Keep up the great work, Tuttle Click!! I had a smooth and e Excellent experience with my prior lease. Came back to purchase and will keep coming back. Keep up the great work, Tuttle Click!! I had a smooth and easy time buying here. More

New Ioniq As always, a great experience. I was impressed with the selection. Fred did a great job getting me what I wanted. I will be Back. As always, a great experience. I was impressed with the selection. Fred did a great job getting me what I wanted. I will be Back. More

Excellent Service! I absolutely loved the whole experience of buying a car at Hyundai! Hammid Ali was amazing and made the whole experience easy, fast, and very enjoyabl I absolutely loved the whole experience of buying a car at Hyundai! Hammid Ali was amazing and made the whole experience easy, fast, and very enjoyable. He is very caring and understanding of needs and wants. I definitely will be recommending this dealership to all my friends and family! More

Great Work They did a great job at the dealership. I was very happy with their service and they were very helpful. I will definitely recommend this dealership. They did a great job at the dealership. I was very happy with their service and they were very helpful. I will definitely recommend this dealership. More

Excellent sales man Zekeria Zekeria I had the pleasure of meeting one of the top sales man of the Tuttle Click and it was an excellent experience. He made me feel comfortable while wai I had the pleasure of meeting one of the top sales man of the Tuttle Click and it was an excellent experience. He made me feel comfortable while waiting , telling jokes and stories that were appropriate and comforting. I will always go back to him to purchase or lease my next vehicle. More