Tuttle Click Hyundai

Bad Customer service I went yesterday with the intention of doing my 30k miles service; As stated in the user manual of my vehicle, it corresponds with Oil & Filter, Eng a I went yesterday with the intention of doing my 30k miles service; As stated in the user manual of my vehicle, it corresponds with Oil & Filter, Eng air Filter, Cabin Filter. Before making my appointment for such a service, I checked on the dealer's website and when you search for the 30kM service, it says exactly the same thing. I arrived with my vehicle and the service advisor Anthony and I told him that I am here for my 30k service, at his desk I saw that he has a paper detailing what each service requires 10k 20k 30k blah blah. I saw that there is added Fuel Additive, Throttle body and Fuel injection, I commented that additional service does not appear on the Internet and Anthony answers me You can not believe everything says on the internet, I could not believe it and I said him, I saw it on your website, I asked him what does that extra and he explained to me the throttle body, I asked him the cost of the additive and after that he starts adding to his calculator everything and he tells me $ 484. My point is, at no time tells me that this is something the dealer recommends (obviously to make money) and actually I´m good with that, Business is business, But what bothers me is that He treat me cheap and like an ignorant man making me believe that I need that service without telling me anything that wasn´t the service recommended by the manufacturer, Anthony watching my dismay he says not very kind, well tell me what you are going to do to the car and that is it, if you want to sell something, well just try to sell it to me, convince me but not me treat like an ignorant one that is going to pay what you say. After that I call him to ask what kind of oil they use if it is synthetic or regular because I saw on the website that they have different prices and I wanted to use the best quality and Anthony tells me Synthetic Blend and Synthetic fuel, I asked him what is the difference? Waiting an answer like one is better to the engine for such and such a reason, then no, he told me the same thing that one is blend and the other not hahaha Can you believe that? And last but not least I request to him NO CAR WASH because my vehicle had been in the body shop and they recommended not to wash it in 30 days and then when I picked it up the car had been washed. I have nothing to add on when the technicians, the car apparently had a good deal. Really, if I had another dealer just as close to my work I would not go any more, but unfortunately It´s very close, for the next time I will obviously ask another advisor. I´m a really easy going person but I did not like everything that happened there. More

Khadem They treat me very good, they were very accurate on time of service that they given to me. They explain the services I need . They also did the servic They treat me very good, they were very accurate on time of service that they given to me. They explain the services I need . They also did the service was nesecery for recall. More

The worst dealership I have ever experienced Adviser had no-knowledge of the actual work your car needs they keept my car for 8 days and give me 3 different stimate pathetic worst experience ever Adviser had no-knowledge of the actual work your car needs they keept my car for 8 days and give me 3 different stimate pathetic worst experience ever More

Great ! Fast Awesome! Fast ,friendly service. They wash your car too. I would highly recommend to friends and family. Thank you Tuttle Click I will be back!!Awsome Fast ,friendly service. They wash your car too. I would highly recommend to friends and family. Thank you Tuttle Click I will be back!!Awsome More

Made the purchase process simple, quick and easy. The Fleet department are really easy to work with, certainly beats going thru the traditional sales process. The whole process from walking into the The Fleet department are really easy to work with, certainly beats going thru the traditional sales process. The whole process from walking into the dealership and agreeing on a purchase took less than an hour and breezed thru the finance department in less than 20 minutes. Fantastic, friendly and professional service. More

This was a very good car leasing experience The staff was very professional and they were helpful and knowledgeable, and I did not feel I was being pressured. Alex spent a lot of time explaining The staff was very professional and they were helpful and knowledgeable, and I did not feel I was being pressured. Alex spent a lot of time explaining all the features of the car. More

Very disappointing Even though this dealership is closer to where I live , I will be going back to Tustin. They are more professional and have a smile on there face. Som Even though this dealership is closer to where I live , I will be going back to Tustin. They are more professional and have a smile on there face. Someone comes out to great you. Plus they have a much nicer waiting area. But most importantly the service you get at tustin is amazing. More

Santa Fe Sport Purchase Fred An and Rami Aziz did a terrific job in the purchase of my new Santa Fe Sport. They were both very helpful, listened carefully and answered our qu Fred An and Rami Aziz did a terrific job in the purchase of my new Santa Fe Sport. They were both very helpful, listened carefully and answered our questions & concerns. Rami had previously helped us previously in the purchase of my wife's Santa Fe a couple of years ago. More

Excellent I received Excellent Service from Omar the sales representative and Tony the sales Manager...Professional, friendly. Tuttle Click is lucky to have the I received Excellent Service from Omar the sales representative and Tony the sales Manager...Professional, friendly. Tuttle Click is lucky to have them on their sales team More

Excellent For me it was a great experience everyone was so nice and friendly. I would highly recommend this dealership to my friends and family. I love my ne For me it was a great experience everyone was so nice and friendly. I would highly recommend this dealership to my friends and family. I love my new car. More