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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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December 14, 2020

Josh was very helpful and thorough. He helped me use my extended warranty for a repair and saved me money! I got a loaner car for free while they did more extensive repairs. More

by Cara Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

This dealership has earned my respect and business. Service was top notch! My advisor Josh Vasquez was awesome, explained everything and was courteous. They practiced sanitizing and was following curre More

by MarG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Damian is beyond excellent. He has gone so far above and beyond the call of duty with his amazing flawless service. I couldn’t be happier. More

by GHooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

I drive out about 30 minutes to get my car serviced and personally I get the best service possible. Scheduling is easy and fixing my car makes it feel brand new every time. Amazing team. More

by Berlin0730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wheelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2020 -

Tustin Mazda responded

Berlin0730, Thank you for the opportunity to serve you. It was our pleasure!

December 11, 2020

I do not have enough words to express how impressed and grateful for the service I received at the Tustin Mazda Service Department. From the very beginning they were professional, upfront, and honest. My s More

by lyndseyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Tustin Mazda responded

lyndseyb, Thank you for the opportunity to serve you. It was our pleasure!

December 10, 2020

Josh was friendly and professional! Great communication. He explained the service well but also built great rapport. Will be selecting Josh again for future service appts. More

by sarah_h21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Josh provided great customer service! He was very courteous, prompt, and communicative. We were also impressed with how quickly both of our cars were finished. More

by sarastuff81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Tustin Mazda responded

sarastuff81, Thank you for the opportunity to serve you. It was our pleasure!

December 08, 2020

Josh was very friendly and helpful. He explained what was going to happen with my car and made sure I was comfortable. Being able to text him anytime while I wait for my car was great. More

by carburator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

I've been getting my car serviced here for 6years and I wouldn't go anywhere else! They are super friendly & honest. They're very accommodating as well! More

by Gluna0911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

This is the first time I booked an appointment with Josh as my service advisor. He was kind and very helpful. I will book future appointments with him. More

by Lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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