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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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December 23, 2020

Jefferson always goes out of his way to assist me with service and trying to get me a loner car. He rocks! Merry Christmas and Happy new year More

by sjfasoli74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jefferson Norona
Dec 23, 2020 -

Tustin Mazda responded

sjfasoli74, Thank you for the opportunity to serve you. It was our pleasure!

December 22, 2020

Damian was nice to work with, the tech even sent me a video of my car getting worked on. Fast service too. Overall great experience More

by jessjonas16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Tustin Mazda responded

jessjonas16, Thank you for the opportunity to serve you. It was our pleasure!

December 22, 2020

The service was fast. I loved the video presented that explain Ned what was done to my car by the technician. Damian response to my txting queries were fast & appropriate. Thanks More

by SAiyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

I have been to this Mazda twice now and I like that it’s very clean and the customer service is great. Josh is very nice and professional! More

by Kori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Josh went above and beyond to make sure I was a happy customer! Super friendly, very considerate, and very communicative about what was going on with my car. He was always prepared and each visit was a q More

by Karina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

I always feel like the service department is super friendly as well as being informative and straightforward about the car. The dealership waiting area is also nice. More

by Anon2020
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferson Norona
December 16, 2020

I like the service so much from Josh to cashier. While waiting outside, I constantly receive text msg regarding the status of my car. Your service is also fast. I waited just one hour for oil change plus More

by jmwang8944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

This the best Dealership so far for my experience! This the best Dealership so far for my experience! Excellent team work and service provided. Limited waiting time and super staff supporting ! More

by Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

G r e a t d e a l e r, g r e a t s t a f f s, g r e G r e a t d e a l e r, g r e a t s t a f f s, g r e a t s e r v i c e !!!!!!!! More

by pkim68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Tustin Mazda responded

pkim68, Thank you for the opportunity to serve you. It was our pleasure!

December 15, 2020

Josh was very friendly and communicated with me when my car was ready. Hey remember to leave my cars at the front because I was coming after hours to pick it up. I will definitely schedule my next appointm More

by biancagalang89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Tustin Mazda responded

biancagalang89, Thank you for the opportunity to serve you. It was our pleasure!

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