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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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February 09, 2021

Tony has made my service experiences so easy. He is extremely helpful and responsive to my individual needs. I trust him and follow his advice. More

by kaydry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
February 09, 2021

Outstanding service! Kind, knowledgeable, efficient - Tony is for real. This guy models exceptional customer service, was great to work with, and very friendly. Thank you! More

by tyler.swaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

Working with Tony was a pleasure! He is honest, trustworthy and friendly. Very communicative and helpful and I didn’t feel like he was trying to upsale or push unnecessary services for my vehicle More

by Happymazdaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

Thankful for the professionalism & hospitality provided during my service! The lyft concierge service was convenient during my waiting time and the service video of my car was a nice touch. Thank you! More

by g.mayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Excellent service. Josh was amazing and guided me through the entire process. It was a very easy and convenient process. Very friendly staff. Thank you More

by Hommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Tustin Mazda responded

Hommy, Thank you for the opportunity to serve you. It was our pleasure!

February 04, 2021

Joshua was very polite and professional. He was extremely thorough with the maintenance and very communicative with me throughout the whole process. Thank you Joshua! More

by Rachel.linn324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

I used to service in HB but now live super close by this dealership. Staff is super friendly and professional. Tony is my service advisor and I trust his recommendations on repairs or services needed. The More

by Rosemarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Josh was very friendly and professional. He was very helpful and prompt. I greatly appreciated the video he sent me of my car being serviced. That was a great surprise and makes me even more confident i More

by carlosknightiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Tustin Mazda responded

carlosknightiii, Thank you for the opportunity to serve you. It was our pleasure!

February 01, 2021

Josh was an absolute blessing. He truly is a shining star that helps the OC Mazda dealership glow even brighter. He went above and beyond to help me even though I was incredibly nervous about my car. I’m for More

by Zae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

I had great service from OC Mazda. Joshua was great to work with and was very professional and nice. They were very quick and efficient with car service turn around time. More

by aramirez5190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Tustin Mazda responded

aramirez5190, Thank you for the opportunity to serve you. It was our pleasure!

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