827 Reviews of Tustin Mazda - Service Center
Damian helped me today and he provided me with excellent Damian helped me today and he provided me with excellent customer service, very clear communication and got me in and out faster than I thought I wou Damian helped me today and he provided me with excellent customer service, very clear communication and got me in and out faster than I thought I would be there! Explained everything they would be doing on my car that day. Overall amazing experience! Thank you! More
Great neighborhood dealership. Have been going here since my 2006 Mazda 6. Their service department is attentive and quick to serve. Their lobby is comfortable too. Was able to bang out some work while waiti my 2006 Mazda 6. Their service department is attentive and quick to serve. Their lobby is comfortable too. Was able to bang out some work while waiting for my car. More
Damien was so incredibly kind and helpful. I definitely felt like he had my best interests in mind and he was very communicative regarding the issues with my car. I definitely will be coming back to him wh felt like he had my best interests in mind and he was very communicative regarding the issues with my car. I definitely will be coming back to him when I need my car serviced next! More
Damian is a friendly service advisor! Always provides first class customer service. Had my car serviced today and besides Damian, I also want to give my Kudos to Nick for providing excellent customer s first class customer service. Had my car serviced today and besides Damian, I also want to give my Kudos to Nick for providing excellent customer service. He even went around the waiting area offering fruits to clients. Mazda Tustin is the best! More
OC Mazda and Josh Vasquez provided outstanding customer service! My vehicle was in great hands! I highly recommend working with Josh! He was organized and well versed in the service required for my vehicle service! My vehicle was in great hands! I highly recommend working with Josh! He was organized and well versed in the service required for my vehicle. Josh kept me informed about my vehicle throughout the day via text message which was very convenient for me. He double checked that everything was completed. The checkout process was very efficient and quickly. Thank you Josh! See you on my next visit! More
Josh was very pleasant and helpful as was the gentleman who greeted me when I dropped off my car. The dealership was clean and inviting. Overall, a great experience. who greeted me when I dropped off my car. The dealership was clean and inviting. Overall, a great experience. More
Joshua helped with the service of my Mazda3 quickly and kept an open line of communication the entire time. The job was done very well and there was even video taken of the inspection done on my brakes and kept an open line of communication the entire time. The job was done very well and there was even video taken of the inspection done on my brakes and tire tread. More
Service is great, josh is always very friendly and knows the answers to all my questions. I also like the video overview of my vehicle! the answers to all my questions. I also like the video overview of my vehicle! More
I am very pleased with both Tony and the dealership! The dealership itself is well thought-out in its design and aesthetics, and the comfort of the customers. The lounge is comfortable with areas to work, dealership itself is well thought-out in its design and aesthetics, and the comfort of the customers. The lounge is comfortable with areas to work, and the restroom is always clean and stocked. As far as Tony, he welcomed me by name when I arrived, and seemed to remember me from my previous visit. I came in for a service issue that turned out to be my key fobs needing new batteries. I was in and out in 10 minutes for a last minute scheduled appointment for less than 20 bucks! Looking forward to my next visit. More
Very knowledgeable, helpful, responsive and great to work with. Tony listened to my concerns on an issue my car was having and made sure to get it looked at and taken care of! with. Tony listened to my concerns on an issue my car was having and made sure to get it looked at and taken care of! More