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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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February 18, 2021

Damian helped me today and he provided me with excellent Damian helped me today and he provided me with excellent customer service, very clear communication and got me in and out faster than I thought I wou More

by amanda.vandaele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Great neighborhood dealership. Have been going here since my 2006 Mazda 6. Their service department is attentive and quick to serve. Their lobby is comfortable too. Was able to bang out some work while waiti More

by DAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Damien was so incredibly kind and helpful. I definitely felt like he had my best interests in mind and he was very communicative regarding the issues with my car. I definitely will be coming back to him wh More

by Meredithhaller14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Damian is a friendly service advisor! Always provides first class customer service. Had my car serviced today and besides Damian, I also want to give my Kudos to Nick for providing excellent customer s More

by janmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossi Benavente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick the man at the front door of service department
February 17, 2021

OC Mazda and Josh Vasquez provided outstanding customer service! My vehicle was in great hands! I highly recommend working with Josh! He was organized and well versed in the service required for my vehicle More

by MWILSON_22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

Josh was very pleasant and helpful as was the gentleman who greeted me when I dropped off my car. The dealership was clean and inviting. Overall, a great experience. More

by Atyku
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

Joshua helped with the service of my Mazda3 quickly and kept an open line of communication the entire time. The job was done very well and there was even video taken of the inspection done on my brakes and More

by Gamboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Tustin Mazda responded

Gamboa, Thank you for the opportunity to serve you. It was our pleasure!

February 15, 2021

Service is great, josh is always very friendly and knows the answers to all my questions. I also like the video overview of my vehicle! More

by Eric.liang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

I am very pleased with both Tony and the dealership! The dealership itself is well thought-out in its design and aesthetics, and the comfort of the customers. The lounge is comfortable with areas to work, More

by MJC1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Very knowledgeable, helpful, responsive and great to work with. Tony listened to my concerns on an issue my car was having and made sure to get it looked at and taken care of! More

by Kmwilliams52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Tustin Mazda responded

Kmwilliams52, Thank you for the opportunity to serve you. It was our pleasure!

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