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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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March 25, 2021

Dylan and the team at Tustin Mazda are the best. They make everything so easy I wouldn't dream about bringing my car anywhere else. More

by A.milligan.iv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wheelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Dylan and the dealership service department went above and beyond in helping to get a defective slightly out-of-warranty item on my Mazda 6 replaced at minimal cost. Thank you for doing such a great job a More

by Maurice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I cannot say enough good things about Dylan Roberts or Tustin Mazda! I love how I’m treated there by everyone I’m treated like I’m a Sister or a Daughter and given the best care! For me it is worth going More

by TGage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

I had a complimentary oil change and advanced cleaning provided by the Mazda corporation. Despite being a free service, Dylan and everyone at Tustin Mazda treated me as if I had been a loyal and paying cu More

by Dougaquinn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Tustin Mazda responded

Dougaquinn, Thank you for the opportunity to serve you. It was our pleasure!

March 23, 2021

Been working with Dylan for over a year now and I am so glad he is back! Dylan is amazing to work with. He is so friendly and communicated everything going on with my car to a T. I highly recommend people More

by mazdarachael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

To whom it may concern,Let me start by saying that To whom it may concern, Let me start by saying that Dylan was a fantastic person to work with. Great, professional, and caring service that won’t b More

by pat.c.mccabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Tustin Mazda responded

pat.c.mccabe, Thank you for the opportunity to serve you. It was our pleasure!

March 21, 2021

The customer service was excellent. I appreciate the updates and the follow up. Thank you For being amazing Dylan. I will be a repeat customer! More

by SBzda67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Working with Dylan and Tustin Mazda is always a great experience! Dylan helped me to maximize my warranty and getting to see the service team working on my vehicle was really cool. The facility is clean More

by Dani H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Tony is very efficient and a great communicator. We always ask for Tony when servicing our vehicles. We appreciate Tony’s due diligence and clear explanations, it’s a pleasure to work with him. More

by adb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Service personnel were very courteous and helpful. Work on my vehicle was excellent and on time. Damian was very helpful to resolve the issues with my vehicle. Thank you! More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Escobedo
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