827 Reviews of Tustin Mazda - Service Center
Every time I’ve been to Tustin Mazda they’ve given me great service, and all of the staff are super friendly and helpful. Highly recommend! great service, and all of the staff are super friendly and helpful. Highly recommend! More
Provided Excellent customer service, very honest suggestions and feedback. Helpled in saving unnecessary work that other dealership asked to perform on my car. Will go back to Him for any future con suggestions and feedback. Helpled in saving unnecessary work that other dealership asked to perform on my car. Will go back to Him for any future concerns/questions. More
Came in for our complimentary service we were greeted by a friendly person that introduced us to Josh who is very nice and helpful! Shortly later we received a video of our car to show us how the car was do a friendly person that introduced us to Josh who is very nice and helpful! Shortly later we received a video of our car to show us how the car was doing!! While waiting on this Saturday they had chik-fil-a sandwiches for all the customers, what a nice treat! The lounge was cozy with a big TV and all you can drink coffee and water, best car purchase ever I will be sending all my friends and family here!! More
Tony is absolutely amazing; I drive an older Mazda and he still gives me exceptional service and does not oversell services. I highly recommend him! still gives me exceptional service and does not oversell services. I highly recommend him! More
Dylan is an excellent service advisor. The waiting area is very good as is the refreshments available such as the coffee machine and other goodies is very good as is the refreshments available such as the coffee machine and other goodies More
Josh is great. He makes going in for car service smooth and easy. I trust everything he recommends and always makes sure that I know exactly what is being done. He is great at communicating and doesn’t try and easy. I trust everything he recommends and always makes sure that I know exactly what is being done. He is great at communicating and doesn’t try to ‘sell’ unnecessary services. Everyone in the service department is kind and always provides the best customer service. More
The service writer took the time to explain in detail the current service being accomplished as well as discuss with me future service so that I have a general idea of regular maintenance costs as I was curi current service being accomplished as well as discuss with me future service so that I have a general idea of regular maintenance costs as I was curious. The best part is that the service writer Dylan was not in a rush, a welcome change. Customer service is obviously important at this dealership and the personnel are friendly and warm. More
Josh Vasquez did an honest job of recommending necessary services for my car. No unnecessary, shady upselling tactics. Makes my life that much easier not having to worry about being cheated. 5/5 stars, woul services for my car. No unnecessary, shady upselling tactics. Makes my life that much easier not having to worry about being cheated. 5/5 stars, would return again. More
The entire reason I came to Tustin Mazda was because of Josh. Honest and very helpful. He helped me fixed a problem I had been dealing with for over a year. Promote him! Josh. Honest and very helpful. He helped me fixed a problem I had been dealing with for over a year. Promote him! More
Tustin Mazda is by far the best dealership that I have ever experienced. They listen to your needs and don’t push anything that you don’t want. Their service department is incredible as well - honest, inf ever experienced. They listen to your needs and don’t push anything that you don’t want. Their service department is incredible as well - honest, informative, and accommodating. I’ve had my Mazda 6 going on 7 years. I would never take it anywhere else. More