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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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September 28, 2021

Tustin Mazda is above and beyond the best dealership I have ever had the pleasure of interacting with. I have owned several different types of vehicles including luxury and have never had the same level o More

by k3zmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Tustin Mazda responded

k3zmom, Thank you for the opportunity to serve you. It was our pleasure!

September 22, 2021

Damian has been very professional and detailed about my car maintenance status. For my last visit, he sent me a video from the technical adviser showing me all the points he checked. It's nice to see the More

by Ignacio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Tustin Mazda and their service department advisor Tony are top notch. Tony goes out of his way to make sure we are informed through the process and address our questions or concerns should any arise. Neve More

by lovemyty96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Dylan was awesome. He was able to procure a loaner car for me. He even changed my wipers for free! He was great at keeping me in the loop. I look forward to working with him in the future! More

by Julesy714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Tustin Mazda is truly an amazing dealership. Excellent customer service and experience from purchase to the routinely maintenance of my vehicle. There is an immediate sense of proud ownership, great leade More

by esanchez12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Went in without appointment and upon arriving, I was told they couldn’t maintenance my car if I didn’t have an appointment. Right away Damian jumped in and said he’d get me taken care of. He was very helpful More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Amazing service! They really care about your business. We bought our Mazda from another dealer but we now do all of our service at Tustin Mazda! More

by Dali13Lama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Josh has been great both times I’ve had him as my service advisor! He’s friendly, efficient and overall offers great customer service! More

by Sross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wheelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Service was expeditious and thorough. We were provided with excellent updates as it was performed. Service people were courteous. More

by knudlaw
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Tustin Mazda responded

knudlaw, Thank you for the opportunity to serve you. It was our pleasure!

September 11, 2021

Amazing. service, everithime I'm there Josh provide me an awesome customer service. I thought it was really cool how they work on my car and show that to me on a video clip. Josh goes truly above and beyond More

by Arnol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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