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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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October 15, 2021

Attentive and responsive to customer questions. No overselling of services and thorough research and remedying of problems. Detailed description of the state of vehicle’s issues. Highly recommend. More

by Reynolds.cd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Tustin Mazda responded

Reynolds.cd, Thank you for the opportunity to serve you. It was our pleasure!

October 09, 2021

Dylan gave excellent service as always. The outstanding level of service is what keeps me coming back. More

by Danielle_hash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Tustin Mazda responded

Danielle_hash, Thank you for the opportunity to serve you. It was our pleasure!

October 08, 2021

Wonderful service, Josh. You were responsive and attentive, and I appreciated your professionalism. Thank you. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Tustin Mazda responded

Sharon, Thank you for the opportunity to serve you. It was our pleasure!

October 08, 2021

Always very courteous staff. Delivering on time and what was agreed. Follow up is on point as well. Even sent out a happy birthday to me 🤙🏻😊 More

by dannyblakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wheelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

I never thought I’d ever use a dealership for my service on my car. However from when I first bought this car from Tustin Mazda their customer service has been excellent… So why would I stop using them? The More

by Charla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

The service here is really good. All members of the dealer is absolutely friendly. They also have snack and coffee machine for you when you’re waiting for services. More

by nhuttan25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Tustin Mazda responded

nhuttan25, Thank you for the opportunity to serve you. It was our pleasure!

October 05, 2021

My service advisor Elle Cervantes answered my questions, was efficient, and professional. The technician who serviced my Mazda CX-5, Carlos, throughly explained the service completed via video. Greg was wel More

by Lskiyan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Greg
October 04, 2021

The Mazda team is absolutely sellar! I have only had Mazdas as a car my whole driving life. I stay with them because their staff is exceptional. The waiting lounge is clean and welcoming. Service time a More

by ashleydlab7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

I received clear, thoughtful, and ongoing communication with Josh. Made my experience and wait time at the dealership really smooth and easy. More

by n.hansuvadha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Awesome customer service, great, fairly quick maintenance service (even got an external car wash) at a reasonable price, and comfortable waiting area. Will be coming back for my next service no doubt! More

by Eduardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Tustin Mazda responded

Eduardo, Thank you for the opportunity to serve you. It was our pleasure!

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