827 Reviews of Tustin Mazda - Service Center
Attentive and responsive to customer questions. No overselling of services and thorough research and remedying of problems. Detailed description of the state of vehicle’s issues. Highly recommend. overselling of services and thorough research and remedying of problems. Detailed description of the state of vehicle’s issues. Highly recommend. More
Dylan gave excellent service as always. The outstanding level of service is what keeps me coming back. level of service is what keeps me coming back. More
Wonderful service, Josh. You were responsive and attentive, and I appreciated your professionalism. Thank you. attentive, and I appreciated your professionalism. Thank you. More
Always very courteous staff. Delivering on time and what was agreed. Follow up is on point as well. Even sent out a happy birthday to me 🤙🏻😊 was agreed. Follow up is on point as well. Even sent out a happy birthday to me 🤙🏻😊 More
I never thought I’d ever use a dealership for my service on my car. However from when I first bought this car from Tustin Mazda their customer service has been excellent… So why would I stop using them? The on my car. However from when I first bought this car from Tustin Mazda their customer service has been excellent… So why would I stop using them? They provide really nice lounge to wait in & send a video while they’re working on your car to show you what the actual condition of your car is. throughout the year they provide coupons… Who doesn’t like coupons? I’ve been very pleased and Plan to continue having my vehicle service there More
The service here is really good. All members of the dealer is absolutely friendly. They also have snack and coffee machine for you when you’re waiting for services. dealer is absolutely friendly. They also have snack and coffee machine for you when you’re waiting for services. More
My service advisor Elle Cervantes answered my questions, was efficient, and professional. The technician who serviced my Mazda CX-5, Carlos, throughly explained the service completed via video. Greg was wel was efficient, and professional. The technician who serviced my Mazda CX-5, Carlos, throughly explained the service completed via video. Greg was welcoming and efficient upon my arrival. Overall, a most pleasant experience. Thank you. More
The Mazda team is absolutely sellar! I have only had Mazdas as a car my whole driving life. I stay with them because their staff is exceptional. The waiting lounge is clean and welcoming. Service time a Mazdas as a car my whole driving life. I stay with them because their staff is exceptional. The waiting lounge is clean and welcoming. Service time approximation is on point and communication is phenomenal. More
I received clear, thoughtful, and ongoing communication with Josh. Made my experience and wait time at the dealership really smooth and easy. with Josh. Made my experience and wait time at the dealership really smooth and easy. More
Awesome customer service, great, fairly quick maintenance service (even got an external car wash) at a reasonable price, and comfortable waiting area. Will be coming back for my next service no doubt! service (even got an external car wash) at a reasonable price, and comfortable waiting area. Will be coming back for my next service no doubt! More