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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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December 30, 2021

I have worked with Tustin Mazda for years on all my family cars. Tony has always been there and goes way beyond expectations. I consider myself to be part of the family there and Tony provides persona More

by Mgarant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Carvente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Patterson - Owner and a friend to my entire family
December 29, 2021

I really appreciated my service advisor Tony Mattingly who gave good advice on the necessary services that my car required. My car is running great. I'm happy with the overall experience. Thank you T More

by bloodfly55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

I’ve worked with Dylan at Tustin Mazda twice now and both times he has made it very easy to make an appointment and given recommendations for my car. The technician sent me a video while he was working on my More

by Ethan Sloate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

I bought my car from Tustin Mazda in 2013. I have been taking my car here for service ever since then. They have always been super knowledgeable, helpful, and communicative. There is a reason I keep going More

by laurel.berkheimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that greets you when you drive up
December 16, 2021

Professional beyond what I have seen anywhere in a dealership! Video description of maintenance and approvals, in and out with true appointments and free lifts to shopping while you wait, a comfortabl More

by BigSeoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Tustin Mazda responded

BigSeoul, Thank you for the opportunity to serve you. It was our pleasure!

December 13, 2021

Purchased a CX5 and a "3" back in September 2012. Combined, they have over 200,000 miles. The sales staff was wonderful, but the Service Department (especially Tony and Elle) are GREAT! Whe More

by Sean Deyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Tustin Mazda responded

Sean Deyo, Thank you for the opportunity to serve you. It was our pleasure!

December 12, 2021

I have always been impressed by both the management and the employees at Tustin Mazda. The service department is exemplary and everyone is friendly and courteous. Their sales team is also very knowledgeabl More

by Grandpahak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Tustin Mazda responded

Grandpahak, Thank you for the opportunity to serve you. It was our pleasure!

December 11, 2021

I love this location! Since day one, I never felt pressured or felt lied to. They are a fair dealership and truly have the consumers best interest. The salesman that helped me ensured every safety More

by dagonvil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

I’ve been coming to this dealership for a car purchase and multiple service appointments for almost five years. Everyone I’ve dealt with is courteous and professional every time. Keep up the great work!! More

by nway1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Bringing my Mazda in for service is a pleasure. They are ALWAYS professional and friendly. Tony M is the service advisor who works with me. He explains the work required and the associated costs. He and More

by Seasouls123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeter and the one who checks us in. I think his name might Greg. He is a delight and always makes us feel like we are the most important person in the world. 5 stars for him, too.
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