Tustin Mazda - Service Center

I have been coming here for years because of the quality service I always receive. Dylan always takes such good care of me. They make sure I have a loaner car, if needed. I know they are very honest about n service I always receive. Dylan always takes such good care of me. They make sure I have a loaner car, if needed. I know they are very honest about needed repairs and do not push additional services on you. While my car has required routine maintenance, it has never broken down. I trust Tustin Mazda to keep my car running properly and keeping me and my toddler safe on the road. I highly recommend Tustin Mazda and their entire service team. Especially Dylan. More

Since I bought my first Mazda 12 years ago, I have been Since I bought my first Mazda 12 years ago, I have been a loyal customer of Tustin Mazda! It is a wonderful dealership, and they take excellent care Since I bought my first Mazda 12 years ago, I have been a loyal customer of Tustin Mazda! It is a wonderful dealership, and they take excellent care of their customers and their cars. Tony has been my service provider since day 1. He is always pleasant and cheerful- it is like coming to visit a friend. He remembers both my name and my car. Tony is efficient, explains the service I am due for, and always asks if I have any concerns. I always ask him to let me know if future repairs needed. He stays in contact throughout my visit there, and updates me as to other things to watch. Before I leave, Tony and I usually discuss items that aren't needed today, but should be dealt with in the near future - or if everything is fine, and he'll see me in about 3 1/2 months. I really appreciate Tony looking out for both my car and me. He has never tried to talk me into any service, but let's me know what is available and if it would benefit my car! I tell all my friends that are car shopping to go to Tustin Mazda -outstanding service, friendly people, a dealership that wants to make its customers happy. I live Tustin Mazda and so does my car! The sales people are also interested in helping you, but not pushy. Jim Feinstein was my salesperson for both of my Mazdas, and made my purchases effortless. LOVE TUSTIN MAZDA!!!!! More

We have purchase all of our family vehicles from Tustin Mazda since 2003. It wasn’t until our last two vehicles that we entrusted Mazda to fully take care of any maintenance required. I can wholeheartedly Mazda since 2003. It wasn’t until our last two vehicles that we entrusted Mazda to fully take care of any maintenance required. I can wholeheartedly say that Tony Mattingly is the sole reason why we place so much trust in Tustin Mazda service department. You just don’t get customer service like that anywhere else. I truly feel I can trust any recommendation he makes on required and suggested service. Tony is the man!! More

Tustin Mazda provides a great service with high confort business lounge that allows customers to work while car is in service! Tony is always kind and lovely at customers attention! Great team and great pl business lounge that allows customers to work while car is in service! Tony is always kind and lovely at customers attention! Great team and great place! More

Quick and efficient service from the service center. I love the video detailing all of the checks of the engine and under the car. Great communication from Dylan and the rest of the staff. love the video detailing all of the checks of the engine and under the car. Great communication from Dylan and the rest of the staff. More

Tony is the best! He cares about the customers and goes way beyond expectation! Keep up the great work Tony and the team (Mazda, Tustin)! way beyond expectation! Keep up the great work Tony and the team (Mazda, Tustin)! More

This dealership is amazing and I always try to bring my car here whenever possible. This is the best customer service I have ever had and I can recognize staff over the years which means they have good ret car here whenever possible. This is the best customer service I have ever had and I can recognize staff over the years which means they have good retention of their team. The team makes you feel comfortable and everyone is wearing a mask. The dealership is clean which is great during a pandemic. There is free fruit, granola, water bottles and automated espresso/drink machine. Lyft car service is covered if you want to leave and I believe they offer car rentals as well. You can reach them by text while waiting and they send you a video update of your car maintenance when done. Thank you for taking care of my car today and earning my full trust over the years 🤗! More

Damian and everyone at Tustin Mazda are wonderful. I have leased and purchased from this Dealer and am a customer for life. They care and do excellent work. leased and purchased from this Dealer and am a customer for life. They care and do excellent work. More