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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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March 11, 2022

I received exceptional service at Tustin Mazda this week. Damian provided clear communication about needed service, costs, and the timeline to complete the auto repairs. He also understood my work and family More

by n.hansuvadha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

March 08, 2022

Patterson’s Tustin Mazda is great. We have been very pleased with the superior service received from all. From the day we purchased our CX-5 and so on, everything is always top notch More

by *
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg the Service Greeter
March 06, 2022

The service department is always thorough and friendly. All the employees are courteous and knowledgeable More

by bquintiliani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

March 04, 2022

They did a great job. Josh was great at listening to everything I had to say about any issues I had with my car, answering any questions i had and making sure that everyth More

by Allie Grau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Bought the car here and was very pleased. Brought it in for routine maintenance and they are just as good on the service side too. Best Mazda dealership around! More

by kbussell0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

I have never had a negative experience at Tustin Mazda. The customer service is excellent and they have my loyalty. I have recommended friends because I trust they’ll take care of them the same. Thank you, More

by jsilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

This is my go to dealership for service. I always select Dylan Roberts for my service advisor. He is professional, courteous and knowledgeable and he treats me ( and all of his customers) w More

by KAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

Damien Escobedo is an asset to your company. He was the most knowledgeable, professional, empathetic mechanic I’ve had the pleasure of dealing with. I just had an awful experience with an untrus More

by Shanematthews32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

In my opinion Mazda Dealer is lucky to have an employee as Elle who is courteous, friendly and professional manner and attitude with clients. Overall everyone is great in Tustin area👍 More

by lbach57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Keogh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

The service is so great at Tustin Mazda that I drive out of my way to take it there. They are there to greet you when you arrive, listen to your service needs, keep you updated while you wait with text & v More

by Mary Thompdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Tustin Mazda responded

Thank you for the opportunities to serve you. It's always our pleasure!

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