827 Reviews of Tustin Mazda - Service Center
Excellent service! All good marks across the board. Time given to get car back was spot on. All good marks across the board. Time given to get car back was spot on. More
Tony M. was very helpful as always. He communicated and answered all questions through text messages and also made us very comfortable with the whole proces was very helpful as always. He communicated and answered all questions through text messages and also made us very comfortable with the whole process. We always appreciate all the extras such as the nice car wash and a ride to pick up vehicle. More
Dylan has always given me such great service! He is positive, professional, courteous, and honest! These are things that are rare to find at a car dealership and I truly appreciate Dylan’s time a He is positive, professional, courteous, and honest! These are things that are rare to find at a car dealership and I truly appreciate Dylan’s time and effort that he has spent with me. More
TUSTIN-Mazda has been nothing but superior in terms of customer service and meeting my needs as the car owner. I purchased my Mazda about two years ago from this specific dealership . Dylan Roberts is my customer service and meeting my needs as the car owner. I purchased my Mazda about two years ago from this specific dealership . Dylan Roberts is my certified service advisor and he is as efficient and gracious as anyone could be. I thought I had a 10:40 am appointment today (at least that’s what I was attempting to secure online) However, apparently I m not totally online saavy. I was greeted graciously and referred to Dylan. He said, “ No problem, we will get your car serviced.” I went for a walk instead of waiting inside . Shortly there after, my phone buzzed and it was literally link to a video of the Mazda servicemen doing a all points inspection of my car that I was able to view … he even showed me the exact amount of wear on the rear brakes. No chance Tustin Mazda will charge you for some thing that you don’t need because they show you in a real time video. I couldn’t be more impressed . Tustin Mazda Has my complete confidence because of their service monastery and trustworthiness and exemplary customer service. More
Absolutely love working with this dealership and Tony in Service. Ethical, informative, and makes sure you’re up to speed with what needs to be done or not done on your car to keep you safe on the road. No Service. Ethical, informative, and makes sure you’re up to speed with what needs to be done or not done on your car to keep you safe on the road. No upselling and punctual too. More
I’ve been coming to Tustin MAZDA since I purchased my car in 2007. The purchasing process was fantastic and their service department is just as great. When I’m living in the area their service department is in 2007. The purchasing process was fantastic and their service department is just as great. When I’m living in the area their service department is my first choice for maintenance. They are straightforward in pricing and always go above and beyond to make sure I am safe in the road - plus it’s fun to drive a car from their fleet when needed. I highly recommend doing business here! More
Friendly, diligent, and thorough service. Easily the best dealer I have ever dealt with. Very customer friendly. Easily the best dealer I have ever dealt with. Very customer friendly. More
As always had my Mazda serviced at Tustin Mazda. Elle and her service team were friendly and efficient. I received a video of my car while being serviced which I appreciated. The whole team is aweso Elle and her service team were friendly and efficient. I received a video of my car while being serviced which I appreciated. The whole team is awesome and I highly recommend and wouldn't go anywhere else More
I love that each time I come here I get informed about what the issue is with my car and no one is trying to force me to buy anything extra. I live the video option. This is great. Josh is always friendly what the issue is with my car and no one is trying to force me to buy anything extra. I live the video option. This is great. Josh is always friendly. More
Damian is very pleasant to work with. Communication was clear, cut & efficient. Thanks so much for an awesome experience! (: Communication was clear, cut & efficient. Thanks so much for an awesome experience! (: More