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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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June 09, 2022

Love working with Elle! The video showing work being done is a plus. Very comfortable waiting area with amenities. More

by Sweetpea303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Tony always explains the service recommendations and come away feeling a thorough job has been performed! More

by Stephensalbion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Greeter!
Jun 08, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

Jun 12, 2022 -

Stephensalbion responded

Thanks!

June 07, 2022

Tony is most helpful and informative. It would be nice to see a time stamp in when the car begins to be worked on and when finished. It seems that 4 hours is a bit long to replace rear sh More

by Paulette.fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Tony continues to go above and beyond. He always makes me feel like the most important customer. I trust his judgement explicitly as he as always been honest with the work that needs to be More

by jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 04, 2022

Great service. Customer service is awesome. Place is clean with accommodations if choosing to wait for your car’s service. More

by Lbc1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Dylan is very professional and provides great customer serve. Beginning with my purchase with Jeffery L. To my service appointments with Dylan I couldn’t be happier. Love the car and love the service. I c More

by Mazdacx5der
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

Always nice, been taking my car there for 9 years and the service is good!!! More

by frantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

This is the second time I bought a new Mazda here. The sales staff and service staff are very professional and knowledgeable. More

by Keith.matsuo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saifur (Sammy) Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Benavente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Exceptional experience from Elle, others, and mechanics from arrival to end of visit. Good experience. More

by johnmhough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Elle is tremendous at providing phenomenal services, accommodations and assistances . She goes beyond the standard for customer’s care. Couldn’t be more pleased, with the quality of service consistently More

by irenetrish396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

irenetrish396 responded

Elle is tremendous at providing phenomenal services, accommodations and assistances . She goes beyond the standard for customer’s care. Couldn’t be more pleased, with the quality of service consistently provided.

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