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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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June 25, 2022

Great experience and people at Mazda the treat you with kindness and Elle was amazing More

by Brian B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Elle is great! Exceptional customer service every time. I recommend making an appointment online. The routine oil change usually takes about 1 hour 30 min. There’s More

by PeggyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 21, 2022

They’re incredibly kind and helpful. I drive well out of my way to have my car serviced here as opposed to more local dealerships. Couldn’t be happier. Damian was especially great. More

by Nelson Hoover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 20, 2022

Superb quality service is all you will receive from MsElle. For four years today, i am still fully satisfied and confident with Tustin Mazda so of course i highly recommend you service and buy a Mazda More

by gemma564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 20, 2022

I had to get a key replacement and the experience at Mazda was effortless. From the start of my phone call, spoke with friendly Charlie who connected me to Josh Vasquez, he was efficient and provided pr More

by Cris
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yup, that is myself, the person who brought it is Ramos, greeter is Greg, Charlie, Mike Torres
Jun 20, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 17, 2022

I have been a customer of Tustin Mazda for many years now, the service is great whether buying or going back for service. Elle, my service representative always makes sure I get in and out and goes out o More

by fairliearrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 16, 2022

Damien was super friendly and helpful while my car was being serviced. He was pushy on getting excessive work done, he gave me the facts and I appreciated that. More

by dramamomma73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

June 16, 2022

Just had my 2nd full service done snd was very pleased with the service. My service advisor is Damian and he is very attentive to my car and it's needs. Will definately be back! More

by Cwalk3721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

In the 10 years I’ve had Mazda cars everyone has treated me like family! They are concerned that I am safe and that my car runs well. I will always buy my Mazda from Tustin Mazda!! Everyone has been excepti More

by hhunnel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keogh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pelser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Jun 15, 2022 -

Tustin Mazda responded

You are family and we look forward to every visit! It is our honor to serve you. See you next time!

June 13, 2022

I keep on getting a Mazda car just for how amazing their service is. Of course I like the car too. More

by Intissarayash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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