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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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August 26, 2022

It was my first time in for the 5k service and I was impressed! Dylan was very polite and knowledgeable. The tech texted a Video of the services he preformed. They provided a complementary Lyft back an More

by buckbeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Keogh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Damian is consistently friendly, professional and responsive! Plus, I appreciate all the amenities at Tustin Mazda while I’m waiting for my car to be serviced. More

by n.hansuvadha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

I have been coming to Patterson to buy and have serviced multiple Mazda’s over many years. Terrific experience each and every time! From Greg at the service drive to “My Service Advisor” El I could not be More

by chrishopkins3535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg- service drive.
Aug 23, 2022 -

Tustin Mazda responded

It is always a delight to serve you. We are so grateful for you!

August 17, 2022

This is the only place I go to have work done on my car! Elle is my go-to service advisor. I highly recommend her! More

by Jennifer A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Tustin Mazda responded

Thank you for the oportunity to serve you. It was our pleasure!

August 16, 2022

Always a very good experience taking my car in for service. Josh is always extremely helpful and makes himself readily available to schedule appointments, provide good communication regarding my car's More

by Margarita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Mazda Tustin’s service is impeccable! They always take the exact time they say to service your car. The staff is upbeat and friendly and very welcoming! I’ve been going here for a year an More

by Jeannette.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

My wife and I have been taking our Mazda cars to Tustin Mazda for over five years. The service has been always great! I highly recommend It. More

by milton_rgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferson used to be there! He was also great!
August 08, 2022

I’ve purchased/leased some twenty cars over the years. I have to say that Tustin Mazda’s service department ranks at the very top of the list for quality and hospitality. More

by Alan S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

August 06, 2022

I bought my car in October of last year from Tustin Mazda. Whenever I go back for maintenance, they are always very helpful especially Josh! I will keep bringing my car back. Thank you! More

by Charm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Best customer service I’ve experienced out of all the Mazda dealers. Love the atmosphere totally feel welcomed. The man that greets you for a oil change is always super nice and friendly every time!! Sho More

by Alex O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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