827 Reviews of Tustin Mazda - Service Center
Tustin Mazda is friendly, efficient, and honest! They have great team work. Oh, the coffee is great! They have great team work. Oh, the coffee is great! More
Was greeted by Greg when I arrived. Directed Tony in Service he is always so polite and upbeat. It’s a pleasure coming to Tustin Mazda. I trust him as he has always been so polite & doe Directed Tony in Service he is always so polite and upbeat. It’s a pleasure coming to Tustin Mazda. I trust him as he has always been so polite & doesn’t try to upsell me on things the car doesn’t need. More
The best dealership that I’ve ever been to. The buying experience was great. The service is fantastic. Of course, I took advantage of the two oil changes that came with the purchase. But that The buying experience was great. The service is fantastic. Of course, I took advantage of the two oil changes that came with the purchase. But that was such a percent experience that I have kept coming back. It’s a 40 minute drive and I could get a synthetic oil change with a bit less cost, but the quality is worth it. The customer service stands out for many reasons. First, everyone is friendly. Add to that, over the top communication. A video of the work that was done!! I’m very pleased. More
I recently purchased a Mazda mx-5 from Tustin Mazda. My sales person was very friendly and knew everything about the car. There was no pressure. I recently went in for my first service and while waiting My sales person was very friendly and knew everything about the car. There was no pressure. I recently went in for my first service and while waiting in the beautiful lounge I watched a video of the mechanic doing a thorough check of the entire car. To my surprise the mx-5 was also washed and cleaned! Tustin Mazda also offers some free service when you buy a car. The whole team are the nicest people I have met at a dealership. I will recommend Tustin Mazda to everyone and buy my next car from them! Thank you all at Tustin Mazda! Sincerely, Jim Donley. More
Damian in customer service is awesome! Very attentive, thorough and professional! There was an older gentleman, I’m sorry I did not get his name, but he was as friendly and professional as Very attentive, thorough and professional! There was an older gentleman, I’m sorry I did not get his name, but he was as friendly and professional as the rest of the team! We brought 2 cars in for service! Thank you! More
This is my favorite dealer in Orange County, by far I bought my Cx-5 here The experience was quick nice and easy no pressure at all I got a quote on line , came by and they keep their price also there bought my Cx-5 here The experience was quick nice and easy no pressure at all I got a quote on line , came by and they keep their price also there weren’t trying to sell me other stuff I don’t need , this is not my first time getting a new car , I keep bringing my car back for service and again the service guys are awesome, always great helpful and the go the. extra mile to help the costumer, just for that my next car will be another mazda. More
I bought my Mazda 6 here over 8 years ago and it's still going strong. The main reason I keep coming back is the service. Tony Mattingly is my service advisor, with an occasional assist from Elle Cervantes. going strong. The main reason I keep coming back is the service. Tony Mattingly is my service advisor, with an occasional assist from Elle Cervantes. Both of them are knowledgeable, professional, and I never feel like I am getting ripped off. I love the fact that they offer a free Lyft ride to work, so I don't have to wait for my car. The video that they send is extremely helpful, as I usually send it to a couple different people to review, just to be sure. In all the years coming here, not once have I ever felt "taken." More
Tustin Mazda has been my auto service team for many years. Tony Mattingly has been my service advisor for most of those years. He is very professional and always gives me trusted advice. I decided this years. Tony Mattingly has been my service advisor for most of those years. He is very professional and always gives me trusted advice. I decided this year to shop the other nearby Mazda service centers to see how they compare. Tustin Mazda continues to have the highest ratings and they earn it. More
First time bringing my car to service here. Staff greeted and attended to me exactly at my appointment time. Dylan walked me through the whole car service process and was happy to answer any qu Staff greeted and attended to me exactly at my appointment time. Dylan walked me through the whole car service process and was happy to answer any questions I had. It was quick and easy. I even got sent a video of the technician who worked on my car going through everything he did. Overall very pleased and I will be coming back here next time. More
Bought my Mazda CX5 from Tustin Mazda and continue to bring it back for servicing even though there are other places that are closer. Service department is outstanding. Tony is the absolute best. bring it back for servicing even though there are other places that are closer. Service department is outstanding. Tony is the absolute best. More