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This rating includes all service center reviews, with more weight given to recent reviews.
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827 Reviews of Tustin Mazda - Service Center
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November 08, 2022
Didn’t really have anything wrong with my car, but since I pulled up, nothing but the best customer service I’ve ever received at a dealership. Very helpful and attentive I pulled up, nothing but the best customer service I’ve ever received at a dealership. Very helpful and attentive More
by Countchocula25
Employees Worked With
November 07, 2022
The customer service is truly the best. Everyone is so helpful and happy to assist you. Everyone is so helpful and happy to assist you. More
by Slsellers
Employees Worked With
November 05, 2022
I have been coming here for years to service my Mazdas and this is the only dealer I trust with my car. Elle is awesome! She’s professional, friendly, welcoming and she is always willing to help. I apprec and this is the only dealer I trust with my car. Elle is awesome! She’s professional, friendly, welcoming and she is always willing to help. I appreciate that over the years, if I ever had any questions or concerns, she has always taken the time and care to answer or help. It’s always a pleasure to work with her because I know I am in good hands. More
by Trisha
Employees Worked With
November 04, 2022
Brought my newly purchased Mazda 6 in for a diagnostic for engine issues. From the moment I stepped into the service department,Tony’s customer service and attention to detail was impeccable. My vehicle w for engine issues. From the moment I stepped into the service department,Tony’s customer service and attention to detail was impeccable. My vehicle was serviced to my satisfaction, in a timely manner. I received a video from the technician working on my car, detailing the service that was done showing me what was taken care of. Awesome! More
by Kellie
November 01, 2022
Everyone at this dealership is always courteous and helpful. There is an excellent “vibe” as soon as you enter the building! I feel like the team members genuinely care about giving exceptional service helpful. There is an excellent “vibe” as soon as you enter the building! I feel like the team members genuinely care about giving exceptional service and it shows. More
by Nancy
October 29, 2022
Tustin Mazda service is outstanding from the moment you are greeted until you leave . Love the video detailing your service and maintenance . Joe my service contact is knowledgeable and easy to deal with are greeted until you leave . Love the video detailing your service and maintenance . Joe my service contact is knowledgeable and easy to deal with . More
by TC
October 29, 2022
A perfect a car service dealership. Everything looks like it is in order. The office area and customer waiting area is very clean. Restrooms are really nice. Service from your service w Everything looks like it is in order. The office area and customer waiting area is very clean. Restrooms are really nice. Service from your service writer Dylan Roberts is excellent and very professional. I can't see anything negative about the place. Thank you for your good service! More
by fqs
Employees Worked With
October 29, 2022
I came in for the 200000 miles service Dylan was very knowledgeable, informative and polite. They also did a great detailing job. No doubt I’ll come back if I need to. Great dealership and service people knowledgeable, informative and polite. They also did a great detailing job. No doubt I’ll come back if I need to. Great dealership and service people More
by ramegusa
Employees Worked With
October 29, 2022
Everyone was so nice and helpful. I had a leak in my passenger side back tire. I didn’t have an appointment but was made to feel that everything would be taken care of. Tony checked m I had a leak in my passenger side back tire. I didn’t have an appointment but was made to feel that everything would be taken care of. Tony checked me in and reviewed the service that my car needed as well as fixing the tire. Elle kept me informed on the progress and sent a video to show what was done on my vehicle. I picked up my car and left feeling that everything was taken care of. I appreciate everything that was done by the service department today. More
by Dlewi45
Employees Worked With
October 28, 2022
El is amazing! Always has a smile on her face and super accommodating. Also love the maintenance videos we get to show us the work the technicians did. Always has a smile on her face and super accommodating. Also love the maintenance videos we get to show us the work the technicians did. More
by Zoomzoom3
Employees Worked With
