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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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December 31, 2022

John Patterson’s dealerships are number one! ! Elle provided amazing customer service listening to our requests and providing information along the way. On top of all of that the video of the wor More

by Jilltempleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Excellent customer service. , very kind and courteous. The team did a great job. Kudos to Dylan for going above and totally beyond on rescheduling and accommodating same day. T More

by Dj_rc2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician (no name provided)
December 29, 2022

Nice and efficient service. People are kind and friendly. Price is reasonable. coffee is good More

by zichengshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Excellent service, always very accommodating and I would recommend this dealership to anyone I know. Tony is awesome! 10/10 stars! More

by Chris Noto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 28, 2022

Very nice place with great employees and a nice waiting area if you have to stay. More

by suzannef813
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg the greeter!
Dec 29, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure! Happy New Year!

December 28, 2022

Tony , one of the few left in this Business . . A very respectful service writer when dealing with me. And yet as personable as a liked neighbor on your street.Fantastic communication with custom More

by Rencinas.smart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Tony has been an amazing service advisor for my 2017 and 2018 Mazda 6 needs for the last 4 years. Very informative on my warranty details, remaining coverage, and when unanticipated issues arose with my car More

by TL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure! Happy Holidays!

December 24, 2022

Excellent service as always. Elle and the team are the best and one of the reasons I will be getting my next car at Mazda Tustin More

by judysop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 23, 2022

This was my first visit, but was very well pleased and taken care of even though I didn’t have a reservation as my battery was dead and I needed a replacement. The situation was done in a very responsible More

by johnbnann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Josh always takes care of me when I go into Tustin Mazda. He explains everything so well and he’s very patient. Thank you for all you do, Josh! More

by MarinaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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