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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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March 24, 2023

Based on the customer service I received from Tony Mattingly, I highly recommend Tustin Mazda. Tony thoroughly explained and documented via video the work needed on my car, providing a ranking on what More

by Dl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Good and profession service. He is in good details. I’m happy to work with him More

by Hsiang kung
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Literally just was telling my mother in law how I won’t take my Mazda to another dealership bc the Customer Service here is the BEST! I’ve always felt so taken care of and Damian is great! More

by Tmcollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

I had a prophylactic recall on my CX5 that needed to be fixed NOW as it was holding up my registration with DMV. The dealership got me in that day and 2 hours later I’m on the road with proof of correction More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charley in service dept.
March 11, 2023

Tony has been my service advisor for many years. He has always been a true professional and extremely knowledgeable regarding my cars needs. He is very personable and I consider him a friend. More

by ddaringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

This dealership has been amazing since 2018 when they started servicing my 2017 and 2018 Mazda 6s. Everything is done in a timely fashion, they keep me updated every step of the way. I am also apprec More

by TL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

March 07, 2023

Service team is great, everyone’s very welcoming, helpful, and attentive. I drive all the way down from Corona just because I trust them, and really appreciate the work they do. More

by Jr. Douyere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Josh has always been a pleasure to work with. He’ takes the time to explain the work needed in detail and in terms easy to understand. He truly understands customer service - thank you Josh! More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Dylan is friendly and professional, listens attentively and is very patient with my never ending questions. He takes the time to explain things clearly and goes above and beyond to ensure that your experie More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

I love Tustin Mazda! They are always super friendly, organized, and on top of things. I've never had a bad experience with them! More

by TDima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It's ALWAYS our pleasure!! Stay safe and dry this weekend!

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