827 Reviews of Tustin Mazda - Service Center
Dylan was awesome! Set clear expectations and follow up actions with the service of my car. Was very courteous and professional. I’ll definitely come back again! Set clear expectations and follow up actions with the service of my car. Was very courteous and professional. I’ll definitely come back again! More
Elle was professional and informative. She stayed in touch with me while my car was being serviced. When my husband went to pick up the car, he was very impressed with Elle and the whole She stayed in touch with me while my car was being serviced. When my husband went to pick up the car, he was very impressed with Elle and the whole department. More
Excellent customer service Always a pleasure here Car finished on time with corresponding video was appreciated. Josh was very helpful finished on time with corresponding video was appreciated. Josh was very helpful More
Great service and quick response. Very professional. Friendly and honest. Clean facility. Service advisor Elle is great Very professional. Friendly and honest. Clean facility. Service advisor Elle is great More
From sales (Kevin) to service we have been very pleased with the Tustin Mazda. Also, very happy with our vehicle choices. But since both cars have fewer than 15,000 miles, judgement about the quality of with the Tustin Mazda. Also, very happy with our vehicle choices. But since both cars have fewer than 15,000 miles, judgement about the quality of the vehicles; overtime, will have to remain for a future assessment. More
I have been coming here for years and always experienced a great service, and could not ask for more caring and friendly staff. a great service, and could not ask for more caring and friendly staff. More
Taking our car to Tustin Mazda for service is always a pleasant experience. The service staff are knowledgeable and great to work with. The services and repairs are always completed timely and correctly. pleasant experience. The service staff are knowledgeable and great to work with. The services and repairs are always completed timely and correctly. We feel very comfortable having our car serviced at Tustin Mazda and would not take it anywhere else. More
Damian assisted me this morning and was so helpful. I’m on a budget so he found the best combo service for me. Everything was done when and as requested. Even received a ride to work. Love this ser I’m on a budget so he found the best combo service for me. Everything was done when and as requested. Even received a ride to work. Love this service rep. Love this dealership! More
We bought both cars here and have had them serviced here, too. The sales process was incredibly easy (even during Covid) and Kevin was quite helpful. The service department is very friendly and keeps you i too. The sales process was incredibly easy (even during Covid) and Kevin was quite helpful. The service department is very friendly and keeps you informed every step of the way. Highly recommend them. More
Josh was quick and very professional in explaining all the issues and fixes for my car. He told me all the issues with my vehicle and how they can be solved and even let us know what needed to be taken ca the issues and fixes for my car. He told me all the issues with my vehicle and how they can be solved and even let us know what needed to be taken care of right away and what could be done on our next maintenance since it was pretty costly since my previous dealer I used to take my car to for service, Tuttle Click in Irvine, did absolutely nothing to inform me or teach me what needs to be done to a car as it approaches 70k miles. So I applaud Josh in his sincerity to help his customers understand their cars better and his helpfulness is something that is rare and should not be overlooked. I would recommend him as a service advisor and this dealership for services as they are honest and trustworthy in making sure your vehicle is well taken care of. More