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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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July 21, 2023

Amazing service staff always on time and on point of the needs of my car More

by Jesus Rincon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Carvente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Best dealership I've ever done business with. Everyone there is so friendly and so professional. More

by dfwille1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

July 19, 2023

The service was satisfactory and I appreciated the extra advice Dylan gave me on several different issues. However, it would’ve been nice if the technicians cleared out some debris (possible rodent nest) th More

by E. Gee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

This dealership puts the customer first. They are way better than any dealership I have ever come across. More

by jnasers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

They are very professional. Excellent communication. Customer waiting area and amenities are superior. Easy to schedule on website and good reminder texts. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

July 12, 2023

Dylan and Damian are amazing. They are the best. Love them. Hope to see them soon. More

by Cindyblack88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Excellent customer service! ! I love how everyone is so welcoming and attentive. I will definitely be coming back & recommending to my family & friends!! 10/10 recommend 👏🏽 More

by Kimberly Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

July 11, 2023

Dylan in service gives great customer service. It makes coming here a pleasure and great experience every time. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Asue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Bought my CX5 from Tustin Mazda a few years ago and continue to bring it back for servicing. There are closer dealerships to my home, but the customer service is the reason I continue to come back. More

by nikochh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Very nice facility. I took my car here for service and Tony was really professional!! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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