Tustin Mazda - Service Center

After a wonderful experience in purchasing my Miata with Jim Feinstein, I now went for my first maintenance service. The service people were very friendly, the customer waiting area is top notch, My service Jim Feinstein, I now went for my first maintenance service. The service people were very friendly, the customer waiting area is top notch, My service advisor, Damian Escobedo, was courteous and very knowledgeable. I liked being apprised of the status of my Miata via text, and especially the video of what was specifically being done, along with service technician's commentary. And of course I'm happy with the way they took care of my Miata in a timely fashion. More

I bring my 2004 Mazda here because I trust them to do excellent service on my car. Everyone makes me feel welcome and comfortable as well. excellent service on my car. Everyone makes me feel welcome and comfortable as well. More

I ourchased my vehicke February 2019 and have had most service done at Tustin Mazda (have also been to HB Mazda, same owner, and equally pleased). I have routinely had Dylan as my service rep, and have al service done at Tustin Mazda (have also been to HB Mazda, same owner, and equally pleased). I have routinely had Dylan as my service rep, and have always been treated graciously and had issues explained well and take care of. I am very grateful for all the personnel I have interacted with, and really like the detailed video explaining the status and needs of my vehicle. More

Greg, your brand ambassador is the INPUT and Josh Vasquez is your Process and therefore the result = Excellent Customer Experience. Input-Process-Output at Tustin Mazda is great is your Process and therefore the result = Excellent Customer Experience. Input-Process-Output at Tustin Mazda is great, thank you again. More

I bought my baby from Tustin in 2019. I have been nothing but satisfied. I continue to come back to Tustin Mazda for everything Mazda. The staff is friendly, knowledgeable, and profess I have been nothing but satisfied. I continue to come back to Tustin Mazda for everything Mazda. The staff is friendly, knowledgeable, and professional. I am still a happy customer. And please note, Elle Cervantes is the BEST SERVICE ADVISOR!!! She sure is. 😃 More

Have had both our Mazda's serviced at the dealership since we purchased them. Dylan Roberts has been great to work with: he is knowledgeable, very customer oriented and goes out of his way to be helpful since we purchased them. Dylan Roberts has been great to work with: he is knowledgeable, very customer oriented and goes out of his way to be helpful. More

The best experience I have had buying and servicing a vehicle in my life. Elle and Damian are fantastic and will go out there like the rest of the team. We have purchased two cars there and it keeps ge vehicle in my life. Elle and Damian are fantastic and will go out there like the rest of the team. We have purchased two cars there and it keeps getting better. More

I called this dealer first thing in the morning and brought my car in to have a look at the check engine light. From the person on the phone to the person talking the car in, everyone was very professi brought my car in to have a look at the check engine light. From the person on the phone to the person talking the car in, everyone was very professional. I dealt with Mike and he delivered on what he promised. I'd recommend him and this dealer. More

Top-notch customer service & amenities available at this dealership:self-serve coffee bar machine, water, fruits while you wait in the spacious waiting area (has armchairs and counter area for those who nee dealership:self-serve coffee bar machine, water, fruits while you wait in the spacious waiting area (has armchairs and counter area for those who need a working space); a Lyft may be offered depending on day of week and availability. Everyone acknowledges you the minute you walk into dealership or service department or just wandering around. Service advisors are quite on point when estimating wait time and repairs are completed promptly. Would highly recommend this Mazda dealership! More