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This rating includes all service center reviews, with more weight given to recent reviews.
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827 Reviews of Tustin Mazda - Service Center
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September 23, 2023
Came back after living in Connecticut to have my car serviced by Dylan. He’s the reason I come back . He is honest , helpful, trustworthy and always communicates with me about my car. :) serviced by Dylan. He’s the reason I come back . He is honest , helpful, trustworthy and always communicates with me about my car. :) More
by mazdarachael
Employees Worked With
September 22, 2023
10! !!!! the service team recorded a very informative video that was superb. Tony took great care of my visit and answered all of my questions beautifull !!!! the service team recorded a very informative video that was superb. Tony took great care of my visit and answered all of my questions beautifully. I like the addition of the free car wash at the automatic car wash by Home Depot too !! In total, great experience for me and Ruby ( the car)' 🤪 More
by cgclear
Employees Worked With
Other Employees :
I hope I gave the service technician that recorded the video —. 5 star for him also
September 21, 2023
This is my 3rd CX5 that I bought at this dealership. Every aspect of business that I have done with them has been outstanding.From the time that I had walked into this place, I had never had a one bad e Every aspect of business that I have done with them has been outstanding.From the time that I had walked into this place, I had never had a one bad experience. I have recommended several of my friends and family to do business with them. They feel the same way I do. Thanks to the management for the care they give their customers. More
by Ron. Z
September 20, 2023
You need to get your car serviced this is as good as it gets. Coffee is pretty good, restroom nearby, they text and keep you in the loop can’t complain. Plenty of plugs if you need to use your laptop. Tony gets. Coffee is pretty good, restroom nearby, they text and keep you in the loop can’t complain. Plenty of plugs if you need to use your laptop. Tony is a good guy I recommend this service department. More
by smokeyjoeyv
Employees Worked With
September 20, 2023
Flexible appointment scheduling and prompt attention. Fantastic customer service - great communication, transparent process and ZERO hidden fees. Highly recommend!! Fantastic customer service - great communication, transparent process and ZERO hidden fees. Highly recommend!! More
by teamgrant
Employees Worked With
September 19, 2023
Always great service, pleasant and knowledgeable staff, and good waiting area. Took my car in for routine oil change, brake fluid exchange and AC service and came out in just under 3 hours! and good waiting area. Took my car in for routine oil change, brake fluid exchange and AC service and came out in just under 3 hours! More
by TL79
Employees Worked With
September 15, 2023
I always have an excellent experience at Tustin Mazda. The staff is welcoming, professional and knowledgeable. I appreciate the updates and video of my vehicle as it's being serviced. The staff is welcoming, professional and knowledgeable. I appreciate the updates and video of my vehicle as it's being serviced. More
by wcarlson
Employees Worked With
September 15, 2023
The dealership is excellent and provides a comfortable experience for purchasing and servicing my vehicle. Elle always takes great care of me and clearly communicates everything that is going on with my c experience for purchasing and servicing my vehicle. Elle always takes great care of me and clearly communicates everything that is going on with my car. She’s wonderful! More
by SCF
Employees Worked With
September 12, 2023
The service team is fantastic, and willing to work with you with what will be best for your situation. They give you all of the options and recommendations for what is needed, but are not pushy, unless it you with what will be best for your situation. They give you all of the options and recommendations for what is needed, but are not pushy, unless it is a safety issue. More
by ADaringer
Employees Worked With
September 09, 2023
Good customer service, friendly staff, very clean inside and out and they keep my car running well. The service time is not bad and I feel they only recommended what my car truly needs. and out and they keep my car running well. The service time is not bad and I feel they only recommended what my car truly needs. More
by littletina81
