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Tustin Mazda - Service Center

Tustin, CA

5.0
827 Reviews

827 Reviews of Tustin Mazda - Service Center

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December 15, 2023

Always professional and very helpful with any concerns, if any. This is my second Mazda with John Patterson and I would not buy anywhere else! More

by hhunnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Josh my service advisor is the reason I keep coming back every time He is amazing More

by Lmccann3895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 13, 2023

I have been a customer of Tustin Mazda for several years. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. More

by JIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saifur (Sammy) Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It is always our pleasure!

December 09, 2023

Tony m was great. I showed up a week earlier on mistake and put a spanner in his schedule I’m sure but he did not flinch and not only got me in but was able to accommo More

by Ko's car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 05, 2023

Tony is simply the BEST! Tustin Mazda Service department is fast, efficient, and friendly. They work hard to keep our car on the road & running smoothly…. The reason we buy More

by lovemyty96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Josh is the best! I have worked with him since I purchased my vehicle in 2021. His passion for customers is top notch! He genuinely cares for the service he provides. More

by Rachael H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

December 02, 2023

Great experience at this dealership. Highly recommend for anyone looking for fast, efficient, and great work to be done on their vehicle. Staff are very knowledgeable, kind, and helpful. More

by Emilymearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gracie - payment processor
Dec 02, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

November 30, 2023

Great customer service. Car service is timely and thorough. My service consultants are friendly and efficient. More

by Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Dylan in service dept is knowledgeable and no BS recommendation . Trustworthy, detail oriented, and above and beyond customer care. More

by Jto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

I'm completely floored by the level of customer care that Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (eve More

by Dung Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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