827 Reviews of Tustin Mazda - Service Center
Always professional and very helpful with any concerns, if any. This is my second Mazda with John Patterson and I would not buy anywhere else! if any. This is my second Mazda with John Patterson and I would not buy anywhere else! More
Josh my service advisor is the reason I keep coming back every time He is amazing every time He is amazing More
I have been a customer of Tustin Mazda for several years. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. The level of quality and service has stayed consistent. It is a real testament to the ownership and people of this dealership over time. More
Tony m was great. I showed up a week earlier on mistake and put a spanner in his schedule I’m sure but he did not flinch and not only got me in but was able to accommo I showed up a week earlier on mistake and put a spanner in his schedule I’m sure but he did not flinch and not only got me in but was able to accommodate my time crunch too. Who does that these days. Top customer service. Thanks More
Tony is simply the BEST! Tustin Mazda Service department is fast, efficient, and friendly. They work hard to keep our car on the road & running smoothly…. The reason we buy Tustin Mazda Service department is fast, efficient, and friendly. They work hard to keep our car on the road & running smoothly…. The reason we buy our cars there and service them too!! A+ team More
Josh is the best! I have worked with him since I purchased my vehicle in 2021. His passion for customers is top notch! He genuinely cares for the service he provides. I have worked with him since I purchased my vehicle in 2021. His passion for customers is top notch! He genuinely cares for the service he provides. Josh is the reason I keep getting my car serviced at Mazda and will continue to be a returning customer for future cars. Thanks, Josh! More
Great experience at this dealership. Highly recommend for anyone looking for fast, efficient, and great work to be done on their vehicle. Staff are very knowledgeable, kind, and helpful. Highly recommend for anyone looking for fast, efficient, and great work to be done on their vehicle. Staff are very knowledgeable, kind, and helpful. More
Great customer service. Car service is timely and thorough. My service consultants are friendly and efficient. Car service is timely and thorough. My service consultants are friendly and efficient. More
Dylan in service dept is knowledgeable and no BS recommendation . Trustworthy, detail oriented, and above and beyond customer care. recommendation . Trustworthy, detail oriented, and above and beyond customer care. More
I'm completely floored by the level of customer care that Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (eve Service Advisor, Tony Mattingly provided. He is truly one of a kind! Immediately, you can tell the difference in how he approaches customer care (even before meeting, just over the phone too). Tony shows genuine care and concern for your safety and makes sure your needs are met. He operates with the highest level of integrity and comes through on what he says, with anything from the calling you back regarding a key replacement warranty (he was unfamiliar with), the promised time to complete the car, and personally checking the cabin and engine air filters to see if they needed to be changed (although I changed them myself). He is full of warmth and overall the most wholesome service advisor you'll ever meet at a dealership. You won't feel like a dollar sign, you feel like a person that is cared for and can drive off feeling safe! Kudos to Tony! More