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Tustin Lexus - Service Center

Tustin, CA

4.8
1,039 Reviews
Call Service Center (714) 544-4800

1,039 Reviews of Tustin Lexus - Service Center

Sort by
April 27, 2025

Easy appointment, fast check in, quick oil change, great price. Friendly staff, knowledgeable mechanic, great accommodation. More

by tbotezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius, Derek.
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Apr 28, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Steve Riviera was very good. for serving me today. His manners asking me service needs was helpful. More

by Jon Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Riviera
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Apr 27, 2025 -

Tustin Lexus responded

Hi Jon, we are very happy Steve Riviera could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Always super helpful and professional, customer service is always on point. Very happy with my service. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 25, 2025 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

Wheeled into Lexus this morning due do a tire warning. Steve remedied repair quickly! Your the best! More

by Scardoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 24, 2025 -

Tustin Lexus responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

James took excellent care of my cars needs and was very personable and pleasant. He was knowledgeable and professional. Thank you. More

by Diver.juliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to James here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Service rider Robert was very helpful and nice Well, I walked around the dealership waiting on my car to be Service. The manager even said hi how are you doing today Ray More

by ppworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Costumer service is really good, they’re friendly and very helpful, ask for Steve Rivera More

by Jasonruano72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 23, 2025 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2025

Friendly staff, great service, and fair price. Would come here again for all my future regular services More

by dkn2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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Apr 23, 2025 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2025

Love bringing my car here! Easy with appointments and once your car is done with the service, they pull it up to the front looking nice and clean! Basically a free car wash!! T More

by JennyLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 23, 2025 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2025

Tustin Lexus Service team is fast and thorough. The employees seem happy to be there so it's a pleasure to work with them. They know we love our cars and they keep my car in its best condition. More

by Michelle
Workmanship
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Apr 21, 2025 -

Tustin Lexus responded

Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

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