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Tustin Lexus - Service Center

Tustin, CA

4.8
965 Reviews
Call Service Center (714) 544-4800

965 Reviews of Tustin Lexus - Service Center

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May 12, 2025

I was helped today by Steve. He was very helpful, explained what needed to be done on my car. He was thorough and detailed oriented. He was very courteous and I felt I was bein More

by jotinderpal.sidhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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May 11, 2025

Alex went above and beyond on our issue. Kept us up to date along the way! Appreciate all his help! More

by Kathleen Ricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 10, 2025

Excellent service & very helpful service advisor. They delivered the promise time. You are highly recommended. More

by Grm1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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May 12, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

Big shoutout to Steve and his Team for going above and beyond, making my experience fast and easy. Steve answered all my questions and explained everything perfectly and frequently updating me. I highly r More

by regaladomichelle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
May 12, 2025 -

Tustin Lexus responded

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

Excellent customer service and Steve was very knowledgeable. Service was quick and easy. Thank you More

by Razalas55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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May 12, 2025 -

Tustin Lexus responded

Hi, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

Service department is top notch. Comfortable area to wait. Service reps very accommodating snd helpful. More

by Motherhub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 12, 2025 -

Tustin Lexus responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

Service advisor very nice, friendly, and not pushing customers to do this or that.. Tustin dealer has a reasonable price and cheaper than other Lexus dealers. More

by Duynissinfoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert melendez
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May 12, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Fast and friendly service. Got an oil change and wiper blade replacement with a car wash done in 90 minutes at a reasonable price! More

by Jprichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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May 10, 2025 -

Tustin Lexus responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2025

I purchased an RX 350 at this dealership just over 2 years ago, and I have received excellent service during routine maintenance and at times when I have stopped by to ask questions about all the featur More

by EileenJanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera, excellent service advisor, very attentive and has always gone the extra mile with all my questions and concerns.
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May 10, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Steve Rivera and Sergio to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

All of your service people were kind, helpful, prompt & courteous. They listened to me, helped by answering some questions (and also even washed my car!). (I have had several Lexus vehicles but stopped c More

by 1susanalmaraz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 10, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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