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Tustin Lexus - Service Center

Tustin, CA

4.8
1,022 Reviews

1,022 Reviews of Tustin Lexus - Service Center

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June 06, 2025

Very customer focused, and always trying to please the customer. Didn't ever had to wait. More

by laura_adamsmft@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rivera
June 06, 2025

James Olson is the BEST! He was able to fit my Lexus in for service with tight work schedule. Not only did he deliver, he is very professional, communicated any issues about More

by Rnnan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
June 06, 2025

Steve Rivera was excellent. Professional,friendly, and very efficient. He had me out in no time even with a car wash! Very happy with the service! More

by Darlasimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
June 06, 2025

User friendly reservation system; I was able to schedule a reservation at the time I wanted for the following day. They were ready for the vehicle and the service technician explained what they recommended More

by JRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony; Service Tech
June 06, 2025

Wyatt Applebury service advisor was very upfront and explained all that was needed for my car service . More

by c.o.strattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
June 05, 2025

Great service and quick! Reasonable pricing and helpful. The only drawback is they are very busy. But overall great More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Excellent facility and service! Will continue to use them. They make you feel very special. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Great service! The best coupon offered for oil change. Will return for future services. Thanks! More

by Ramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
June 04, 2025

Took me at appointment time, and finished sooner than expected, service tech- Rick was very helpful More

by smlois617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
June 04, 2025

I had an unexpected need to have my car worked on and my experience with Wyatt at Tustin Lexus was professional, courteous and direct. More

by crivera1921
Recommend Dealer
Yes
Employees Worked With
Wyatt
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