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Tustin Lexus - Service Center

Tustin, CA

4.8
934 Reviews
Call Service Center (714) 544-4800

934 Reviews of Tustin Lexus - Service Center

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April 22, 2025

Service rider Robert was very helpful and nice Well, I walked around the dealership waiting on my car to be Service. The manager even said hi how are you doing today Ray More

by ppworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 21, 2025

Costumer service is really good, they’re friendly and very helpful, ask for Steve Rivera More

by Jasonruano72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
April 21, 2025

Love bringing my car here! Easy with appointments and once your car is done with the service, they pull it up to the front looking nice and clean! Basically a free car wash!! T More

by JennyLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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April 21, 2025

Friendly staff, great service, and fair price. Would come here again for all my future regular services More

by dkn2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
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April 19, 2025

Very friendly staff, efficient service, and wonderful and comfortable seating area. Everything was explained very well More

by Dalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha (Paul)
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Apr 21, 2025 -

Tustin Lexus responded

Hi Dalia, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2025

Tustin Lexus Service team is fast and thorough. The employees seem happy to be there so it's a pleasure to work with them. They know we love our cars and they keep my car in its best condition. More

by Michelle
Workmanship
Recommend Dealer
Yes
Employees Worked With
Derek
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Apr 21, 2025 -

Tustin Lexus responded

Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Service Rep Steve was awesome! Took the time to explain service options and was super friendly. More

by Dan Babcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Apr 21, 2025 -

Tustin Lexus responded

Hi Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

The process to service my vehicle was very streamlined and I was in and out in a very short time. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert melendez
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Apr 19, 2025 -

Tustin Lexus responded

Hi Hector, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

Good location, friendly, helpful, courteous staff , reliable service. Bought my first Lexus here in2007 since then I never left , most of family members have bought Lexus from this dealership More

by sabiha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 19, 2025 -

Tustin Lexus responded

Hello, we're so glad you had a positive experience. Don't hesitate to contact us if there's anything else we can do for you.

April 15, 2025

55k service, done quickly while I waited/walked and enjoyed a cappuccino. A $20 bill awaited me inside my car. I guess they found it cleaning. Sweet. Honest. More

by lukoff.jy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Apr 17, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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