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Tustin Lexus - Service Center

Tustin, CA

4.8
1,122 Reviews
Call Service Center (714) 544-4800

1,122 Reviews of Tustin Lexus - Service Center

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August 08, 2025

Very precise in checking out my car for problems and sending video of the proof More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack dayeh.
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Aug 09, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Jack is the best, listened to our concerns and helped us find a fix for our vehicle. More

by Twsautos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack dayeh
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Aug 10, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2025

Derek was helpful and easy going. Assisted me with my service and followed up with me when my vehicle was done. Amazing service More

by Phil Hwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Aug 09, 2025 -

Tustin Lexus responded

Hi Phil, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

Tustin Lexus has efficient and knowledgeable staff. I was given a welcome greeting when I entered the dealership. Mr. Palacio patiently explained what my car needed; he also answered all my questions. More

by jean9092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
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Aug 07, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

August 03, 2025

Greeted with courteous and was helpful explained the services and was very responsive. Overall great service. More

by Chandran5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Aug 03, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 02, 2025

I purchased my IS 250 from Tustin Lexus in 2013, with a service package. I’ve been treated well by the various service people. Most recently my service was managed by Steve who went out of his way to accom More

by authorcat
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Aug 03, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Jack did a thorough and fantastic job! He kept me updated at all steps along the way, and took great care. More

by noramara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
Report | Print
Aug 03, 2025 -

Tustin Lexus responded

Noramara, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Amazing staff highly recommend 10/10 :) 5 star rating. Go here all the time never disappoints More

by Danicajean96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Tustin Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 31, 2025

They did a wonderful job. The service was unbelievable. They even brought water out for my dog. That was so kind y’all have a wonderful day. More

by Tboland12375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Tustin Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 31, 2025

The team here offers attentive and supportive service with a consistently positive attitude, which makes every customer feel valued. More

by Min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Aug 02, 2025 -

Tustin Lexus responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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