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Tustin Lexus - Service Center

Tustin, CA

4.8
1,056 Reviews

1,056 Reviews of Tustin Lexus - Service Center

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June 27, 2025

Quick and easy place for service for your Lexus. Would come back again to schedule service. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
June 27, 2025

Tony serviced my mom's Lexus. He was terrific and very easy to work with. I highly recommend to get your vehicle serviced with him.. John More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio or Tony service advisor
June 26, 2025

Steve is very helpful and patient. He Explained the condition of the car and the maintenance items that need to be done. More

by Juhua Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 27, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff Steve to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

I bought my IS250 here, new, in 2007. The main reason I come back for service is because of the 2 service advisors that I really appreciate, they’re the best! Derick & Paul Kim More

by galoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick- Paul Kim
Jun 25, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you, and have a fantastic day!

June 23, 2025

Great service and appreciate the fast work time on my vehicle. James did a good job keeping me up to date More

by dorothyval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 25, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff James to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2025

My advisor Rick was a great help. He took the time to research the cause of the knocking noise in the back of the vehicle. Several advisors that I used before weren't as thorough as R More

by abouabdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jun 25, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Tony from the service department was extremely helpful and professional. I highly recommend Tony & Tustin Lexus. More

by tnormandin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony from service department
Jun 24, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 22, 2025

Tustin Lexus is my default for all my maintenance needs. They’re prompt with their communication, and my experience every time is that they are very accommodating. My service advisor during my last visit wa More

by Clementina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 24, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Thank you, and have a fantastic day!

June 21, 2025

Singu ( Paul) was very professional and courteous. Did explain the available services and helped me pick the right services. He did not try to oversell anything. Made the check-in and check-out proces More

by Anu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha (Paul)
Jun 23, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

June 21, 2025

Tustin lexus is a very nice place to visit to take good care for my car More

by jshin902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 24, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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