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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,239 reviews

January 19, 2024

Steve Tibbetts was very helpful, patient and friendly. I am glad he got the sale. I'm happy with my new UX250H More

by carbotero03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts
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Jan 19, 2024 -

Tustin Lexus responded

We are thrilled to hear that Steve got you into a new UX! If you ever need anything, feel free to stop by and see us again! Take care! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 19, 2024

Jonathan Yiao offered professional service，thank you！The process at the center was efficient. It only took me two hours to get the new car in my garage. More

by lianglei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Strader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan YIao
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Jan 20, 2024 -

Tustin Lexus responded

We are so proud of Jonathan and his efforts to provide you with a quick car-buying experience! Enjoy your new ride to the fullest and we hope to hear from you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 19, 2024

I had a 9:30 appointment for an oil change and it took 3 1/2 hours before getting my car back. More

by t_proctor
Service Time
Recommend Dealer
No
Employees Worked With
Alex Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Tustin Lexus responded

Thank you for both your patience and your feedback. We work our hardest to complete services in as timely a manner as possible, which is why I'd like the opportunity to speak with you and learn more about when you brought your vehicle in for an oil change. Please contact me at your convenience. I hope to hear from you. Regards, Roberto Nunez Service Director robertonunez@tustinlexus.com

January 18, 2024

Thank you to Evan and the service center for making the service process so seamless. Very professional, efficient, appreciate it! More

by tamsuebren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jan 19, 2024 -

Tustin Lexus responded

It's so nice to see that Evan provided you with a fantastic service visit! Thank you so much, and we look forward to doing business with you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 17, 2024

Attentive, efficient and friendly. Paul Kim was very helpful and provided the guidance I needed. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jan 18, 2024 -

Tustin Lexus responded

Tom, It's a pleasure to see that Paul made sure you left a happy customer! Please never hesitate to let us know if you need anything. We appreciate you so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 17, 2024

Great service! Made the car buying process quick and was not stressful. Team was helpful and clear. More

by SB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bui
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Jan 18, 2024 -

Tustin Lexus responded

It pleases us to see that you had a smooth car-buying experience here with us! Enjoy your new ride to the fullest and we hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 16, 2024

The sales and service team are always extremely responsive and helpful. I enjoyed a nice lunch while they kept me updated on my service. I love my Lexus! More

by Sandra Weston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jan 17, 2024 -

Tustin Lexus responded

Sandra, It's so nice to see that you always receive the service that you deserve! Thank you so much for your loyalty to us and we hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 16, 2024

James Simmons was knowledgeable, professional and very helpful responding to my service issue. Thank you! More

by richard
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jan 17, 2024 -

Tustin Lexus responded

Richard, We are ecstatic to see that James provided you with an amazing experience! We hope to see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 10, 2024

The staff members were friendly and always very helpful with fast customer service. They’re always making sure your vehicle is safe and good to go! More

by Pattycakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Jan 11, 2024 -

Tustin Lexus responded

It's a pleasure to see that our team always makes sure you leave a happy customer! We hope to see you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2024

James took great care of me. He was professional and explained everything including his assessment of the problem. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 05, 2024 -

Tustin Lexus responded

Sherry, We are so happy that James provided you with an amazing visit! Please let us know if we can help you with anything else. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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