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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,239 reviews

June 06, 2024

Abel was awesome! ! Very helpful and professional.He was very patient and knowledgeable.with the Lexus I purchased More

by Maltemus777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 07, 2024 -

Tustin Lexus responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 05, 2024

Tustin Lexus is a fantastic dealership to work with! Customer care is superior! We will send everyone we know to them! More

by Moorelindag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick, Farid, Collin
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Jun 07, 2024 -

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Great experience overall. The environment was clean and the staff professional. They were helpful without being pushy. I found the exact car I wanted within my price range. Ja More

by atifhasan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob, Rick
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Jun 07, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Great service, facilities and employees. Thorough explanation of our needs and service requirements. Thank you Tustin Lexus. You're the best. More

by casablanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jun 07, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

Attentive staff, clean environment, good experience . Love the car we purchased. Will recommend to friends. More

by Tony
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo
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Jun 05, 2024 -

Tustin Lexus responded

Hello Tony, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2024

Nick was very efficient and professional. I got in and out for a service quickly. Will definitely be back. More

by Djincalif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 03, 2024 -

Tustin Lexus responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

It has gotten much better for the last several years and it makes me change my mind about this dealership. The most important difference I feel now is that they no longer think that we, customers, are here More

by tonysinay9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehri is a great guy and he made me change my mind about this leadership.
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Jun 02, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

Not pushy, very helpful, straight to the point . Enjoyed my experience at Lexus . No complaints here More

by Cilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
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May 30, 2024 -

Tustin Lexus responded

We're delighted to learn that your experience was enjoyable! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

They found the car we wanted, and we got it for the right price. Matteo was our sales person and he went above and beyond to make us happy.. It was a pretty nice experience. Also it was the finance p More

by suds000000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Never saw the people listed above We dealt with Matteo and Natasha. Also a very nice gentleman who over saw Natasha. His name escapes me.
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May 28, 2024 -

Tustin Lexus responded

Thank you for sharing your experience with us! We're thrilled to hear that Matteo went above and beyond to make your car-buying experience enjoyable and that Natasha, on her first day, was friendly and knowledgeable. It's great to know you got the car you wanted at the right price. We look forward to serving you again at Tustin Lexus.

May 28, 2024 -

suds000000 responded

Thank you.

May 24, 2024

Derek & Team are knowledgeable & courteous; superb service from the moment I arrive & taken care of so fast pulling up for tire pressure check; free car wash; very clean ladies room & dealership; grea More

by Sylviamorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Tustin Lexus responded

Thank you for your positive feedback! We're glad you enjoyed our knowledgeable and courteous service, quick tire check, free car wash, clean facilities, and complimentary refreshments. We appreciate your loyalty and look forward to your next visit!

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