Tustin Lexus

Great Customer Service, Great deal! I was able to get the exact car that I was looking for, test drive and drive my new car home in one afternoon. Tustin Lexus gave me a great deal on t I was able to get the exact car that I was looking for, test drive and drive my new car home in one afternoon. Tustin Lexus gave me a great deal on the car. My salesman Keith was very nice, polite, professional, patiently explaining the many features of the car to us. Greg was great in explaining all of the car maintenance and finance options to us so we can make an informed decision. I would recommend Tustin Lexus to my friends and family! More

fast and reliable . came in without an appointment and was helped as soon as I pulled into service area by Evan Q Nguyen who took my request. . came in without an appointment and was helped as soon as I pulled into service area by Evan Q Nguyen who took my request. More

Responsible and Considerate Nick was considerate. He offered me a shuttle pick-up or free service car. He kept me informed about service and time. I appreciate him for appreci Nick was considerate. He offered me a shuttle pick-up or free service car. He kept me informed about service and time. I appreciate him for appreciating me as a customer. More

Friendly and professional, along with personable experience. Quote from internet and was able to test drive and sign paperwork the same day. Worth every moment! experience. Quote from internet and was able to test drive and sign paperwork the same day. Worth every moment! More

Great The sale lady Natalie was wonderful answer all questions very polite , explains the details of the car set up my Bluetooth , friendly welcoming staff The sale lady Natalie was wonderful answer all questions very polite , explains the details of the car set up my Bluetooth , friendly welcoming staff patient More

Perfect From beginning to end every step was easy and Quick. They have a wide selection and were able to find exactly what I wanted. I walked in with no appoi From beginning to end every step was easy and Quick. They have a wide selection and were able to find exactly what I wanted. I walked in with no appointment and was helped right away. More

Buying a new Lexus at Tustin Lexus Andy Tran was the salesman we dealt with at Tustin Lexus. We were looking to buy a Lexus hybrid and Andy took us for test drives on the 2020 Lexus 450 Andy Tran was the salesman we dealt with at Tustin Lexus. We were looking to buy a Lexus hybrid and Andy took us for test drives on the 2020 Lexus 450H and the 2019 Lexus 350. After the test drive he clearly explained the features of both models which made our decision very easy. We drove away with the Lexus 350. Andy was courteous, professional and very knowledgeable. We were very impressed with Andy and Tustin Lexus. So much so, we recommended both to a close friend. Andy worked with him and our friend purchased a Lexus 350 just a week after we did. who More

Nice service. I like how Lexus come up to you right away to assist you. We went to Toyota before the Lexus dealer and no one approached us! Richard Kim was very he I like how Lexus come up to you right away to assist you. We went to Toyota before the Lexus dealer and no one approached us! Richard Kim was very helpful, knowledgable about the cars and explained things. Was going to buy a new car and ended up buying a loaner car. I have a bad back and I like the 2019 NX for the comfortable seats!!!! More

Not a pleasant waiting experience. I serviced my car today, 1 hr plus wait for an oil change, with an appointment. $135. Waiting area is very noisy, radio on, 2 TVs on, salespeople t I serviced my car today, 1 hr plus wait for an oil change, with an appointment. $135. Waiting area is very noisy, radio on, 2 TVs on, salespeople talking and making very loud calls on speakerphone. Bring some headphones is you come here!! More

Service Everything was great and Iman was very helpful and professional as always, the issue was taken care of and the wait was acceptable. Thank you all, Everything was great and Iman was very helpful and professional as always, the issue was taken care of and the wait was acceptable. Thank you all, More