Tustin Lexus

Excellent Customer Service Tustin Lexus dealership is great because of the wonderful sales team that they have...in particular Andy Tran. Everyone there is friendly and the cust Tustin Lexus dealership is great because of the wonderful sales team that they have...in particular Andy Tran. Everyone there is friendly and the customer service is great. Stop by and meet the team and ask for Andy! More

I have done all my maintenance service with Rick at Tustin Lexus. Rick is very knowledgeable, professional and excellent with service. I recommend Rick at Tustin Lexus to everyone for vehicle service. Tustin Lexus. Rick is very knowledgeable, professional and excellent with service. I recommend Rick at Tustin Lexus to everyone for vehicle service. More

Consistant great service. Rick has always taken excellent care of any of our service needs and I recommend him highly. We would certainly buy our next Lexus at Tustin Lexus b Rick has always taken excellent care of any of our service needs and I recommend him highly. We would certainly buy our next Lexus at Tustin Lexus because of the professional sales and service! More

Great service! I’m always well taken care of.. Thank you so much for getting me into the car I wanted. Will definitely recommend them to my family & friends. so much for getting me into the car I wanted. Will definitely recommend them to my family & friends. More

Great Job I was kept informed of progress, given a reasonable estimate, and all done to the car was thoroughly explained to me. Appreciate it. Thanks for the as I was kept informed of progress, given a reasonable estimate, and all done to the car was thoroughly explained to me. Appreciate it. Thanks for the assistance. More

Outstanding Service Everyone was great to deal with; service, promptness etc. Have bought/leased many lexus’ at Tustin Lexus with Mike D’amato at the helm. So far, sale Everyone was great to deal with; service, promptness etc. Have bought/leased many lexus’ at Tustin Lexus with Mike D’amato at the helm. So far, sales and services have remained outstanding More

VIP treatment I was greeted by Evan Nguyen when I took my car in. He was very courteous and swift handling my need. He arranged to get a courtesy; car ready by the I was greeted by Evan Nguyen when I took my car in. He was very courteous and swift handling my need. He arranged to get a courtesy; car ready by the time I signed the paper. i was dropped at a store of my choice and picked me up when my car was ready. I definitely had a VIP treatment. Thank you. More

Excellent customer service from Mario. He is very patient and helpful. I have been negotiate with him on different models and he is very professional. and helpful. I have been negotiate with him on different models and he is very professional. More

I had a terrible experience with Paul Kim, the service associate. First, he gave me a hard time with getting a courtesy car while they were doing maintenance on my car. Second, he made discriminatory re associate. First, he gave me a hard time with getting a courtesy car while they were doing maintenance on my car. Second, he made discriminatory remarks about my age, and harassed me for not having a real ID. Hello-It’s not 2020 yet. His computer kept bugging out so it took forever for him to key my maintenance request in. I was there for well over 40 minutes when it really should have taken just 10 minutes. Lastly, when the maintenance on my car was done the next day, Paul Kim did not call me like promised. I had to call the service center myself to confirm my car was ready for pick up, which it was. The dealership in itself may be decent, but AVOID PAUL KIM at all costs if you are getting maintenance done on your car. He’ll make your experience miserable. More

Natalie was fantastic. She was very knowledgeable and helped me find the perfect vehicle for me. Couldn’t be happier with the service at this dealership. helped me find the perfect vehicle for me. Couldn’t be happier with the service at this dealership. More