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Tustin Lexus
Tustin, CA
1,239 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,239 reviews
June 30, 2019
NX 300 2019 I just got the Red NX 300 Model 2019 five days ago(Jun 25th) with good deal.The service is fast, easy and nice. Keith Imoto is the best salesman I hav I just got the Red NX 300 Model 2019 five days ago(Jun 25th) with good deal.The service is fast, easy and nice. Keith Imoto is the best salesman I have ever met. He explains every single question I ask; his speech walk when he see me that means he cares about customer pretty much. Once again Thank you so much for everything.I will recommend to my family and friends . More
by Uyen Bui(Vicky)
Employees Worked With
Keith Imoto
June 14, 2019
Tustin Lexus Service Consultant-RICK MASSUCCI is a pro! I recently needed to take my GSF 350 in for an Oil change and regular visit and have not worked with Service Consultant-RICK MASSUCCI until this past I recently needed to take my GSF 350 in for an Oil change and regular visit and have not worked with Service Consultant-RICK MASSUCCI until this past time, the guy is a Pro and got me in and out quickly, was very fair and honest about additional items that failed while I was in like my factory Battery that needed replacement, and got me a Pro-rate which is cool as I used to be in the business and appreciated that..I recommend seeing Rick and the Tustin Lexus Service Department, thumbs up! Mark More
by GSFMark-OC!
Employees Worked With
May 30, 2019
Recent service I took my 2013 RX in for service last week. Spoke with Steve Brunsworth while Iman was finishing up with another client, it was nice to catch up with I took my 2013 RX in for service last week. Spoke with Steve Brunsworth while Iman was finishing up with another client, it was nice to catch up with him. They serviced my vehicle and I am happy as always with Tustin Lexus service department and staff. More
by Happy customer
May 26, 2019
Maintenance I Received prompt, courteous and efficient service when I brought my car in for the regularly scheduled maintenance and Service was completed by the p I Received prompt, courteous and efficient service when I brought my car in for the regularly scheduled maintenance and Service was completed by the promised time. More
by Lexus guy
Employees Worked With
Paul Kim
May 25, 2019
Awesome Service I highly recommend Andy Tran if you are considering buying or leasing Lexus. He's straight forward, answers all your questions, and makes your experie I highly recommend Andy Tran if you are considering buying or leasing Lexus. He's straight forward, answers all your questions, and makes your experience enjoyable. My parents will be contacting Andy when their lease is over. Go with Andy! He will take care of you! More
by Lexusdiva
Employees Worked With
Andy Tran
May 24, 2019
Trevor Castle Trevor was speedy in replying back to my emails which I appreciated. I could tell he was a genuine sales executive with integrity. I appreciated worki Trevor was speedy in replying back to my emails which I appreciated. I could tell he was a genuine sales executive with integrity. I appreciated working with him and will return to him for any future car needs. More
by Ak116
May 20, 2019
Very quick and great Service Manager - George Glover Very quick and great Service Manager by George Glover. Had issue with needing a new tire and he looked for other outside pricing since Lexus says they Very quick and great Service Manager by George Glover. Had issue with needing a new tire and he looked for other outside pricing since Lexus says they will match prices. Unfortunately, the promotion was newly implemented and no one at the department knew how to apply the lower tire price, so George will be calling me back when he returns on Tuesday after talking to people in the know. This way I can be refunded the difference in Lexus price and other lower market price. More
by Nomi
Employees Worked With
George Glover
May 18, 2019
Tustin Lexus Service Recently had my Lexus serviced at the above dealership and was quite pleased with the professionalism, promptness and quality of service. Would highly Recently had my Lexus serviced at the above dealership and was quite pleased with the professionalism, promptness and quality of service. Would highly recommend Tustin Lexus.. More
by Lexus
Employees Worked With
Evan Nguyen
May 03, 2019
Great experience! Great transaction! We were in and out pretty quickly. Mike Morgan was outstanding and very attentive to our needs. No games, no gimmicks. They mad Great transaction! We were in and out pretty quickly. Mike Morgan was outstanding and very attentive to our needs. No games, no gimmicks. They made the experience a positive one. More
by Greatservice
Employees Worked With
April 28, 2019
Satisfied Customer I’m driving the 5th Lexus I’ve leased or purchased from this dealer over the past 20 years. I always have an excellent experience. I’m driving the 5th Lexus I’ve leased or purchased from this dealer over the past 20 years. I always have an excellent experience. More
by Bill 1937
