Tustin Lexus

First class service and customer relationsMy service First class service and customer relations My service advisor, Brando Alegre, is always on top of everything, willing to go the extra mile to insure First class service and customer relations My service advisor, Brando Alegre, is always on top of everything, willing to go the extra mile to insure my satisfaction. More

Went there to get my car serviced and Iman Azimi in Services took real good care of me. Quick simple process got me in a courtesy car quick and on my way. I knew I needed a part before taking my car an Services took real good care of me. Quick simple process got me in a courtesy car quick and on my way. I knew I needed a part before taking my car and Eddie Lopez in Parts got my part quickly and let me know when it was in. Highly recommend Tustin Lexus, as I will be in again to service my car and hopefully purchase a new car in the future. 5 Stars More

As a customer of 21 years, I am satisfied with every department at Tustin Lexus. Mr. Trevor Castle is a polite salesman and Derek Kincebach is a excellent caring service writer. Waiting area is great department at Tustin Lexus. Mr. Trevor Castle is a polite salesman and Derek Kincebach is a excellent caring service writer. Waiting area is great with many choices of seating and WiFi is great. I also own another luxury car, but I prefer this dealership over the other one. More

Great service and lovely service representative. Lexus does a great job servicing their customers. The service members are friendly and engaging, and the atmosphere is relaxing and welcoming. They Lexus does a great job servicing their customers. The service members are friendly and engaging, and the atmosphere is relaxing and welcoming. They do a nice of explaining what needs to be serviced on my car without pressuring me to have them do the work. More

All services I’ve got here were efficient and warmly. Iman in the service department is very helpful. I’d like to give the 10 score for the service! Iman in the service department is very helpful. I’d like to give the 10 score for the service! More

Recall The way the service rep treated was truly excellent. I have promptly informed the vehicle ready, issues with the vehicle and also helped with the loan The way the service rep treated was truly excellent. I have promptly informed the vehicle ready, issues with the vehicle and also helped with the loaner car. More

Great service....on my great car! Always accommodating and great service! Been going here for 13 years...bought my car here and it's still running like new...not to mention looks like Always accommodating and great service! Been going here for 13 years...bought my car here and it's still running like new...not to mention looks like a gem! More

Best Customer Service The staff is always friendly and helpful. The dealership and maintenance department is smaller than other Lexus dealerships I have been in, and you fe The staff is always friendly and helpful. The dealership and maintenance department is smaller than other Lexus dealerships I have been in, and you feel that your business and satisfaction matters. They understand that customers are busy, and they never try to "Up sell" me for service or items that I don't really need. More

Great service in Tustin Brando is very polite and gets the job done on time. Makes it less painful to take the car in for service. Highly recommend Tustin. Brando is very polite and gets the job done on time. Makes it less painful to take the car in for service. Highly recommend Tustin. More

Great service The dealership was fast with my work even though they were busy .Nick was very helpful and gave my every information about my car status . The dealership was fast with my work even though they were busy .Nick was very helpful and gave my every information about my car status . More