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Tustin Hyundai
Tustin, CA
6,383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,383 Reviews of Tustin Hyundai
February 21, 2024
I visited Tustin Hyundai for the first time a few weeks ago. I was very impressed by their attention to detail, friendliness, and transparency. They went above and beyond to communicate with me throughout ago. I was very impressed by their attention to detail, friendliness, and transparency. They went above and beyond to communicate with me throughout the repair process by texting me and sending me links to videos that I could review, which was a pleasant surprise. Elsa was very kind and thorough. I don’t usually expect to have a good experience at dealerships to be honest, but Tustin Hyundai may have changed my mind about that now. I’d highly recommend them! More
by Christine
Employees Worked With
Elsa
February 17, 2024
Fantastic service center. Excellent communications and super quick turn around. Will go to this dealer every time now even though it is further from my house. Excellent communications and super quick turn around. Will go to this dealer every time now even though it is further from my house. More
by Colin
Employees Worked With
Junior
February 17, 2024
I really appreciate this dealership. Today was my third time going here (for recalls) and I truly just appreciate how friendly their staff is and how they don't try to upsell you or tell Today was my third time going here (for recalls) and I truly just appreciate how friendly their staff is and how they don't try to upsell you or tell you that something is wrong with the car (that isn't) Also, their prices are very clearly displayed on a laminated card on the counter in front of each one of the advisers... and I especially appreciate that as a single female handling automotive issues on my own, they do not make you feel uncomfortable AT ALL. I also decided (as I was checking in to get the recall taken care of) that I wanted to add an oil change. I had previously priced an oil change at two other places, but decided to wait to see how much it was at the dealer, I was shocked that not only was the oil change cheaper at the dealer, but it also included tire rotation, topping off all of my fluids and a general overview of the car. I also loved that they have a great area set up so that customers are able to work while they wait. And as an extra added bonus, I also got a delicious cup of coffee! I would (without hesitation) come back to this dealership for any future service (or recall) needs. More
by Marci M
Employees Worked With
Junior (in service)
February 16, 2024
I have depended on this dealership since 2016. Always timely, dependable and courteous. I would recommend them for both sales and service. Always timely, dependable and courteous. I would recommend them for both sales and service. More
by Dollar Bill
Employees Worked With
Frank Moreno
February 15, 2024
Service Advisor Bryan Matsumura went above and beyond with the service he provided for me. Bryan was always on top of every issue and kept me informed every step of the way. Thanks again for such great s with the service he provided for me. Bryan was always on top of every issue and kept me informed every step of the way. Thanks again for such great service and going out of your way to get the job finished. More
by Gallcbaseball
Employees Worked With
Bryan Matsumura
February 14, 2024
Carlos Menjivar provided excellent customer service as usual. This is my 3rd lease with him and I plan on coming back in 3 years. Thank you! usual. This is my 3rd lease with him and I plan on coming back in 3 years. Thank you! More
by Steph.ng.anie
Employees Worked With
Carlos Menjivar
February 14, 2024
I drive farther to go to Tustin Hyundai because their service department is superior to the one that is closer to my house. I don't want to call out which dealer whose service center could use some sign service department is superior to the one that is closer to my house. I don't want to call out which dealer whose service center could use some significant improvement, but I live in Anaheim. Thanks Tustin Hyundai (and Alex in Service) for doing your job well! More
by dave
Employees Worked With
Alex Cervantes in Service
