Tuscaloosa Chrysler Dodge Jeep Ram

The salesperson was friendly and very knowledgable about the auto and its features. They didn't have the color we wanted or the options so they serched for one and found it in North Alabama. We made the dea the auto and its features. They didn't have the color we wanted or the options so they serched for one and found it in North Alabama. We made the deal and they were going to talk to the dealership where it was located on Monday to see if it was available. They called me on Monday and it was available but the dealership had made some add's to the car that we did not want. They quickly begin serching for another and found it in Georgia. They sent some one for it and had it the next day. We came the next day to pick it up and they had everything ready for us. The finance manager had the paper work changed to the new vehicle and ready to sign. They introduced us to the service manager and everyone was very helpfull. It was raining when we picked it up so you couldn't see the painted surface very good to look for any scratches. After we got home I washed the car from where it had rained and found a couple of scratches on it. I called the salesperson and he set a time for me to bring it back in. The body shop was ready when I got there and did a great job of touching it up. I was very pleased with the service and the extended help of the salesperson. More

I walked in planning on buying a Kia sportage, however when I talked to John Martin about my traveling back and forth to school he suggested the optima or sorrano and asked me of I would test drive them when I talked to John Martin about my traveling back and forth to school he suggested the optima or sorrano and asked me of I would test drive them just to see. I drove the sorano and was pleased but not in love. I then drove the optima and before pulling out of the drive I was in love! He was right!! He was so friendly and made sure I understood everything to expect and took very good care of me! I will definitely recommend others to locklear!!! 5 stars!! More

My husband and I bought a 2009 Mercury from Locklear. We were very pleased with the dealership and our salesman,Keith Vandiver. Keith was very helpful and went beyond the call of duty to replace a tire on t were very pleased with the dealership and our salesman,Keith Vandiver. Keith was very helpful and went beyond the call of duty to replace a tire on the car. He saved us from having to make a trip from Hueytown to Tuscaloosa to do this. We would recomend this dealership to our friends - epsecially Keith Vandiver. Jan and Larry Bishop More

They are dishonest and will rip you off. Perry Stevens should not be a service manager since customer service is not in his skill set. he is a poor reflection of the company and should never be allowed t should not be a service manager since customer service is not in his skill set. he is a poor reflection of the company and should never be allowed to speak to anyone. They will rip off anyone to make money. They bait you and then charge fees for things you did not ask them to do. If you have a college age child that takes their vehicle in for service, they will take you for everything they can. Update 6/4/2012: I had to have the vehicle towed from this dealership to not void the warranty. Mr. Stevens threatened to report the vehicle to Chrysler if it was driven. I then had the vehicle carried on a trailer to my local Jeep dealership. They checked the vehicle for three days and found no problems. Locklear was about to work on an engine that needed no work and then would have charged me for the labor. It is shameful that they would engage in such behavior. This dealership's service department saw a college boy with a credit card. More

i love my new Jeep, I loved working with Wayne and I would buy another vehicle from them. A+ service!!! i would recommend to a friend or family member. would buy another vehicle from them. A+ service!!! i would recommend to a friend or family member. More

Mr Stevens handled my personal relations issue to the fullest with a very postitive and timely outcome. As a representative of Locklear Chrysler he is an asset to the company. fullest with a very postitive and timely outcome. As a representative of Locklear Chrysler he is an asset to the company. More

Wayne was very professional, friendly & courteous. I would buy another vehicle from him. He was very understanding of what my needs were concerning my trade. I would highly recommend him and the deale would buy another vehicle from him. He was very understanding of what my needs were concerning my trade. I would highly recommend him and the dealership to all of my friends and family. He was very knowledgeable about the vehicle that we were looking at. I will gladly come back to Locklear's for all my vehicle needs. Sincerely, Darrick & Mary Dorough More

I visited Locklear on a Monday, just wanting to 'look' around, but after meeting the staff and receiving the level of customer service I received, I ended up buying an Town & Country from them that day. J around, but after meeting the staff and receiving the level of customer service I received, I ended up buying an Town & Country from them that day. John Martin was very informative about the vehicle, all the specifications, the warranty; every question I had, he had the answer. That is very important when making such a large purchase...you want to know as much as possible before making a decision! The service I received was second to none, not only from the salesmen helping me, but every other employee I encountered was courteous. I left feeling like I had received a more than fair deal on my new Town & Country, which did not leave me feeling any regrets, and that was a good feeling! John was very nice and very personable, we talked about our families while waiting and really got to like him as a person, not just a salesperson. I was very pleased with the overall experience, which was a welcome surprise. The last time I purchased a vehicle I was frustrated, and very annoyed by many the dealerships I visited prior to Locklear Thank you to each and everyone I encounter. Being from "Up North", it was very nice to meet people with that "Southern Kindness". J Anderson Northport, Al. More

I would recommend this dealership to everyone. They worked to make your buying experience a pleasure. I have purchased cars and trucks all over Alabama and Georgia and have never found a dealership whe worked to make your buying experience a pleasure. I have purchased cars and trucks all over Alabama and Georgia and have never found a dealership where everybody was as frendly as they were here. I will return when I am looking for my next auto. More

My experience here was wonderful. John Martin my sales person was extremely helpful and was very patient during my car buying experience at Locklear. I didn't know what I wanted but he made sure I left th person was extremely helpful and was very patient during my car buying experience at Locklear. I didn't know what I wanted but he made sure I left there happy More