Back

Tuscaloosa Chrysler Dodge Jeep Ram

Tuscaloosa, AL

4.2
239 Reviews

550 Skyland Boulevard East

Tuscaloosa, AL

35405

Directions

Filter Reviews by Keyword

By Type

Showing 239 reviews

December 11, 2013

Mark and Allen worked with me to find the 2013 model I was looking for with requested options. Once found and delivered to dealership, they inpected and found 2 issues that were corrected before I took p More

by crawford342000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 11, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thank you for your business Mr. Crawford. We very much appreciate the opportunity to serve youa nd I know you will love that beautiful RAM 1500 Laramie! Mark Dillon Internet Sales Manager

November 04, 2013

We were looking for a jeep to replace ours that had been totaled out. I spoke with Mark and Tiffany over the phone about one on Locklear's lot and made an appointment to drive over on the weekend (3 hour d More

by sherry6165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Robinson, Fred Baker
August 14, 2013

Well, I'm the most excited woman on the planet Earth!! I found the car I've been wanting and Wayne at Locklear Dealership had it. He was so very kind and sent me a video and reassured me about my More

by DeniseCarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Baker
August 10, 2013

Tim went above and beyond the call of duty. He even delivered my Jeep to me! Extraordinarily nice guy with his customer's concerns at heart. Wrangler Owner # 1 More

by 1287hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thank you very much-we enjoyed helping you get into your new Wrangler and look forward to working with you in the future! Mark Dillon Internet Sales Manager

June 29, 2013

I was originally visiting the dealer for a part needed for a vehicle that I already own when I was approached by Sales Consultant John Martin. He asked me what he could help me with and at first I was a b More

by 41jeromesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to serving you in the future. Mark Dillon Internet Sales Manager

June 28, 2013

I'd been searching for a 2011 Army Green FJ Cruiser for a few months now. I found one that I could actually afford at Locklear via AutoTrader. I drove up to Tuscaloosa from Montgomery to check out the More

by abishop416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Matos, Fred Baker
Jul 11, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for your business. Please bring your new car by at your convenience and we will do a full detail on it for you at no charge. Thanks again and I hope you enjoy your new FJ! Mark Dillon Internet Sales Manager

June 21, 2013

I worked with John Martin on buying my Grand Caravan. He was very kind and helpful. There was no high pressure only the facts. He and Harry worked with me to meet my payment that I was looking for. I could More

by missladybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Matos, Jason Eaves, Fred Baker
Jun 21, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thank you, Dee! We enjoyed working with you the other day and hope you enjoy your new Grand Caravan. Thanks again! Mark Dillon Internet Sales Manager

Jul 11, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thank you for your kind words-we appreciate your business and hope you enjoy your new vehicle. Mark Dillon Internet Sales Manager

June 12, 2013

My wife and I went to Locklear to look at a Dodge Journey. Casey was the RUDEST salesperson that I have ever met! He DIDN'T care about what we wanted, he ONLY cared about setting up a finance plan, a More

by guncle2007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Cooper
Jul 11, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I would very much like the opportunity to discuss with you further your experience. Mark Dillon Internet Sales Manager

June 10, 2013

I live in Birmingham but drove the 45 miles to Tuscaloosa to buy. I shopped locally and on the Internet until I decided which vehicle I wanted to purchase. I was clear on my choice, targeted price range and More

by flaboy4evr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2013 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Thanks, Joe! It was a pleasure to work with you-we hope you are enjoying your new vehicle! Mark Dillon Internet Sales Manager

April 25, 2013

I bought my Jeep last year from Locklear and Mr. Cooper. I went back to try and lower my payment but they could not do that so Mr. Cooper showed me some other vechicles and I decided on a Chrysler 2 More

by karleighsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Cooper, Fred Baker
...
17
...