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Tuscaloosa Chrysler Dodge Jeep Ram
Tuscaloosa, AL
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 240 reviews
April 09, 2014
See John Martin for your next car or truck John Martin and Fred Baker was very helpful. I told them what I was looking for an they hooked me up with the best financing for me. I would do busine John Martin and Fred Baker was very helpful. I told them what I was looking for an they hooked me up with the best financing for me. I would do business with them again. Thank you for the service. More
by EAppleby
Employees Worked With
Fred Baker
April 09, 2014
Very good service. The staff was courteous and helped me understand what I needed and was paying for. The dealership is one of the nicest I've seen. The staff was courteous and helped me understand what I needed and was paying for. The dealership is one of the nicest I've seen. More
by hbaker9919
April 08, 2014
Chrysler 200 I've had TOOO many problems with my Chrysler 200. I've had problems with it every since I've had it. John Martin is a GREAT person! GREAT SALESMAN!! : I've had TOOO many problems with my Chrysler 200. I've had problems with it every since I've had it. John Martin is a GREAT person! GREAT SALESMAN!! :-) More
by Naebae88
Employees Worked With
Barry
April 02, 2014
Went above and beyond to help me resolve an issue. I was having an issue with the tires on my new truck. I contacted Barry, the service manager, about the issue. Even though the issue was with the tire I was having an issue with the tires on my new truck. I contacted Barry, the service manager, about the issue. Even though the issue was with the tires and not Locklears, He put in a lot of time working the phones to make sure that my issue was resolved. This is an example of what a good service department will do to help out their customers. A+ More
by DanielCobb
Employees Worked With
Entire Service Dept
March 19, 2014
My college son had bought a part for his vehicle August 5, 2013, went by March 18, 2014 cause of it was doing the same thing as before. I called and was tolded that it has a year warranty on the part but 5, 2013, went by March 18, 2014 cause of it was doing the same thing as before. I called and was tolded that it has a year warranty on the part but they have change their computers. When he went by, he was told that they had changed computers and there was no warranty and the part went up $20.. Bad business, my son said guy only talked about the no warranty and the computer. Before I research and found out about the Chrysler Corporation who handles this dealership, I am reporting them to the BBA. I own a Chevrolet and they have from 3 years of everything and beyond even when they change computers and also the Auto parts dealerships (AutoZone, Advance Auto, etc). Also as I was searching in reviews, there are reviews that are filtered that we will not see and they are bad for the Service and Parts Department. The dealership for sales is good. From experience mark your tires when taken your car in for a tire rotation with a oil change to the service department and there is more. This is bad business and wouldn't have made my son go buy the part if I read the reviews. More
by mruttlen
Employees Worked With
Parts Department
February 25, 2014
thank you locklear and wayne keeton. My granddaughter had her heart set on a350z and i have bad credit . We spent 2 hours at another dealer and they couldn't help us. We stopped at locklear on our way home a her heart set on a350z and i have bad credit . We spent 2 hours at another dealer and they couldn't help us. We stopped at locklear on our way home and they were so friendly and helpful. Wayne and associates were determined to put my granddaughter in her dream car. When Wayne handed her the key she was so excited . They exhausted all avenues to help us and would not give up.locklear is the best . Thank you again Wayne and friends. You are the best. Phyllis Cochrane & Katie More
by scetk5
Employees Worked With
Fred Baker
February 21, 2014
John was very helpful in getting me the truck I wanted. He even came to my house and helped me remove my junk from my old vehicle! Fred handled the paperwork quickly and professionally. Great experience! He even came to my house and helped me remove my junk from my old vehicle! Fred handled the paperwork quickly and professionally. Great experience! More
by rdped
Employees Worked With
Fred Baker
February 03, 2014
John Martin is one of the sweetest men i ever meet. He is the one who found my mother her jeep. and she is very happy with it. please let john know we 're very happy and it all thank to him and the other che the one who found my mother her jeep. and she is very happy with it. please let john know we 're very happy and it all thank to him and the other cherysler employees. More
by ebonymack2792
January 31, 2014
John was a very knowledgable and helpful salesman who directed this first time car buyer on the best way to go about it. I hope everyone gets to experience the service that I have had at Locklear because directed this first time car buyer on the best way to go about it. I hope everyone gets to experience the service that I have had at Locklear because of John. More
by aarbour
January 30, 2014
Buying a car from Locklear was a great experience! We live about 2 hours away from this dealership, and decided to drive to Locklear after finding a car we were interested in online. They immediately kne live about 2 hours away from this dealership, and decided to drive to Locklear after finding a car we were interested in online. They immediately knew who we were since my husband had inquired information online and already spoken to Mark who was very helpful. Mark introduced us to Wayne and were both very welcoming. Wayne was very knowledgable, personable and put no pressure on us what so ever. I've always been a little intimidated with the thought of buying a car since this was my first vehicle purchase. He was very patient with us and enjoyable to work with. When it came time to doing all the paperwork is when we met Fred who was also very friendly and helpful. We were very happy customers walking away with a 2014 Jeep Grand Cherokee. We got a great car for a great price from great people. I highly recommend this dealership. Thanks Locklear! More
by momarsh87
Employees Worked With
Fred Baker
