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Tuscaloosa Chrysler Dodge Jeep Ram

Tuscaloosa, AL

4.4
240 Reviews

550 Skyland Boulevard East

Tuscaloosa, AL

35405

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Showing 240 reviews

June 14, 2014

Locklear: Setting the bar for car buying experiences It was an absolute pleasure working with the team at Locklear. I worked mostly with Matt Bandy. His genuine care for the happiness of the customer was More

by lmishoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bandy, Harry Matos, Jason Eaves, Fred Baker, Matt Bandy
June 04, 2014

Misleading Bought 2014 Chrysler 200 on Saturday, 5/17/2014. Locklear's website advertised a SIRIUS XM radio on this car, but there was no SIRIUS XM radio. Befo More

by smkraft123
Recommend Dealer
No
Jun 04, 2014 -

Tuscaloosa Chrysler Dodge Jeep Ram responded

Mr. Kraft, When you were in to purchase the vehicle you were completely aware of 1) The car you were buying did not have Sirius satellite radio 2)Locklear was not promising to install satellite radio as a condition of your purchase and 3)The error was a result of data posted on the website by Chrysler, not Locklear. I have had multiple conversations with Chrysler, the website vendor and the digital vendor Chrysler uses.These conversations are ongoing because I am just as interested in finding out what happened as you are. You didn't pay for Sirius and you agreed to buy the car as it sat. When Chrysler advises me more on this I will certainly follow up with you. Mark Dillon Internet Sales Manager

June 03, 2014

Purchased New Ram 1500 I had the pleasure of dealing with Rob Robinson yesterday. I was in the market for a new, full-size truck and I must say that Rob's professionalism, c More

by thejaystew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2014

Great place for first-time college student buyers!!!! I am a college student, just graduated and will start graduate school this summer. Being young and a full-time student, I do not have full-time income More

by haskelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Bentley
May 21, 2014

Dealership Review I am very pleased with the work done on my vehicle. I am also pleased with how the employees treated the customers with respect, very professional. More

by JBBlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy
May 06, 2014

Service I had a great experience with this dealership. I thought I was having problems with my transmission but it turned out to much easier and cheaper probl More

by kristens809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 28, 2014

Great Auto Service Leads to Vehicle Sale My recent experience at Locklear's Service Dept. was the kind that makes a customer return. The employees were friendly, knowledgeable, and very prof More

by SharonVicars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
April 23, 2014

Service Dept THE SERVICE PEOPLE WAS SERVICE YOU WELL. I WOULD TELL EVERYONE TO GO BUY A DODGE CAR OR A TRUCK. I WISH THE STILL MAKE A DAKOTA TRUCK. THANKS JEFF More

by jww7857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Sullvan, Barry Sullivan
April 16, 2014

My service department experience As always, regardless of when I'm there for service, it's always the same great service. The people are always cordial and helpful which in turn promo More

by AFEllington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Montgomery
April 10, 2014

Ram 1500 Extremely helpful and very friendly service. Out-performs the Toyota dealership down the road! Concise and clear understanding of all aspects of all t More

by matthewmush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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