Tuscaloosa Chrysler Dodge Jeep Ram

Great experience This is the second vehicle I have purchased from Locklear, both times the salesmen were very courteous and extremely helpful. All of the personnel in This is the second vehicle I have purchased from Locklear, both times the salesmen were very courteous and extremely helpful. All of the personnel involved in the sale worked very hard to make sure that I was happy with the deal that we came to an agreement on. I would recommend to anyone wanting to purchase a car new or used to visit these guys. More

Best overall experience I have to say, these guys get it. ive purchased several vehicles and this by far was the best experience I've ever had. If you want no pressure and lo I have to say, these guys get it. ive purchased several vehicles and this by far was the best experience I've ever had. If you want no pressure and lots of info, get with these guys. More

My new car I had a great experience buying a car from them.No pressure staff was very friendly and the salesman was very helpful and he work hard to find a car f I had a great experience buying a car from them.No pressure staff was very friendly and the salesman was very helpful and he work hard to find a car for me. More

Wonderful Experience Buying A 2015 Dodge Charger From Jason Salesmen were very professional and courteous, But were down to earth at the same time. Very friendly place to shop. Dealership personnel worked hard Salesmen were very professional and courteous, But were down to earth at the same time. Very friendly place to shop. Dealership personnel worked hard to get me a very good deal that fit my budget. A special thanks to Jason Fitch for taking into account my needs and desires of what kind of car I wanted. Sincerely, Darrick & Mary Dorough More

MR.WAYNE KEETON & MR.FRED BAKER ARE AWESOME MEN TO WORK WITH These men are wonderful men and I appreciate their kindness in the short time it took to purchase my Town & Country. Mr. Fred is a wonderful man to wo These men are wonderful men and I appreciate their kindness in the short time it took to purchase my Town & Country. Mr. Fred is a wonderful man to work with and he is so happy and makes the experience so great.... More

Hard working salesman Rob Robinson the salesman did an excellent job working out the sale and then following up to assure we received everything we had negotiated. Kennet Rob Robinson the salesman did an excellent job working out the sale and then following up to assure we received everything we had negotiated. Kenneth Jackson More

Great experience buying a 2015 Jeep Patriot from Allen! We had a great experience buying our new 2015 Jeep Patriot from Allen Bentley! We love it so far! Allen went out of his way to make sure we got a good We had a great experience buying our new 2015 Jeep Patriot from Allen Bentley! We love it so far! Allen went out of his way to make sure we got a good deal! More

Consider Yourself Warned I purchased a used 2012 Jeep Wrangler (15,000 miles) from this dealership in October of 2012. At approximately 39,000 miles the vehicle stopped starti I purchased a used 2012 Jeep Wrangler (15,000 miles) from this dealership in October of 2012. At approximately 39,000 miles the vehicle stopped starting - would not crank for five days. I took the vehicle back to Locklear where they kept it for over two and a half weeks - unable to diagnose the problem. I picked the vehicle up, and upon returning home, discovered I had no interior lights, no door locks, no power windows, no door alarms, and no instrumental panel lights. I took the jeep back to Locklear - I live 45 minutes away - and they kept it for another three weeks. This time they diagnosed the problem as a faulty instrument cluster. They would not warranty the part even though I was only 3,000 miles over on the Chrysler warranty. The part would cost approximately $780 and they could not guarantee that it would fix anything but the interior lights. Currently, this vehicle is for sale under their used car listings with a glowing autocheck record even though it has had several electrical problems. Against my better judgment, I purchased a new 2015 Jeep Wrangler Unlimited Rubicon from Locklear. They were going to have the vehicle shipped from Benchmark in Birmingham, Alabama. After signing all of the paperwork, Benchmark would not sell them the vehicle. Basically, Locklear sold me a vehicle they did not even own. This happened AGAIN after I signed paperwork on a jeep being shipped from Georgia. I arrived to pick up my new wrangler only to learn that I would have to sign more paperwork on a jeep that they purchased from Tennessee. Apparently, the Georgia deal also fell through. However, the worst part of this whole experience is that Locklear detailed my trade in without my knowledge (the above mentioned 2012 wrangler) and were able to return only a few of my personal items. Although they tried to "make it right" by paying me for the items that were missing - I will never know what happened to my belongings. This was the worst car experience that I have ever had - I will never buy or trust a vehicle sold from this dealership. I have reported this experience to the Better Business Bureau. UPDATE: Just when I thought this experience could not get any worse - I received a call from ALLY Bank at the beginning of February notifying me that I was 13 days late for my car payment. I had already set up my payment to automatically deduct from my bank account. Long story short, the dealership had not cancelled the paperwork on one of the jeeps. I had two payments due on two new Jeep Wranglers. After settling this with ALLY, I had to get new insurance cards printed because they also had the wrong VIN number on them. If you are in the Tuscaloosa area, just go to Birmingham - it is well worth the piece of mind and 45 minute drive. More

Perfect Made appointment for up dates recalls they made a reminder call Vicki was very kind in spite of a persist caller asking dumb questions on telephone Jo Made appointment for up dates recalls they made a reminder call Vicki was very kind in spite of a persist caller asking dumb questions on telephone John Belcher More

Rob Robinson you rock! Thank you SO much Mr. Robinson. I honestly was dreading this experience; dealing with someone on my own but Rob Robinson made it easy, informative, a Thank you SO much Mr. Robinson. I honestly was dreading this experience; dealing with someone on my own but Rob Robinson made it easy, informative, and a pleasure. He was honest and had the attitude that I really mattered. I love my vehicle and would recommend Mr. Robinson to anyone searching for a new or used vehicle. Thanks again!. More