
Tuscaloosa Chevrolet
Cottondale, AL
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51 Reviews of Tuscaloosa Chevrolet
Customer service was great, got a text saying that my vehicle was checked because I dropped it off and within an hour I got a phone call saying it was ready. Everyone is always polite and willing to help vehicle was checked because I dropped it off and within an hour I got a phone call saying it was ready. Everyone is always polite and willing to help. More
My experience only validated everything I’ve been told about Tuscaloosa Chevrolet. I knew the reputation was that the dealership utilized deceptive practices and made every effort to inflate costs, often about Tuscaloosa Chevrolet. I knew the reputation was that the dealership utilized deceptive practices and made every effort to inflate costs, often after verbal assurances were made to the contrary. Tuscaloosa Chevrolet had been described to me as the stereotypical sleazy dealership that should be avoided. My instinct was always to give benefit of the doubt. However, in this case the rumors do seem to add up to the truth. More
The visit was for a oil change, tire rotation and tire for life check. The oil change and tire rotation was okay but the tires for life check was not to my satisfaction. The wear on the outside of the tir for life check. The oil change and tire rotation was okay but the tires for life check was not to my satisfaction. The wear on the outside of the tire is very visible. It quite smooth but I am told that the next time I come for maintenance I can get tires. I was told that at the visit before this one. That has been about eight months. Do I will have another 4 month wait. The winter is coming with rain and possibly ice. My concern is safety. I guess I will just buy my own tires and nix this tires for life program. I will not have travel 50 minutes for a oil change and tire rotation, I can go 5 minutes up the road. Do not do the tires for life program. More
Would give them a 0 if I could. They are the worst dealership you could imagine! Bad, bad, bad reputation in Tuscaloosa for a long, long, long time! Take my advice, and stay away from them!!!!!!!!! dealership you could imagine! Bad, bad, bad reputation in Tuscaloosa for a long, long, long time! Take my advice, and stay away from them!!!!!!!!! More
Worst experience ever bought a 2018 diesel Chevy truck only 80,000 miles but what they didn’t tell me is that it needed a catalytic converter and by the code we were told they knew this now they will not only 80,000 miles but what they didn’t tell me is that it needed a catalytic converter and by the code we were told they knew this now they will not work with us or get back with us to work this out More
I live in Michigan but at the moment i am working in Alabama. my truck was due for a oil change & tire rotation so i found Tuscaloosa Chevrolet. They did a good job only problem is when i got back to th Alabama. my truck was due for a oil change & tire rotation so i found Tuscaloosa Chevrolet. They did a good job only problem is when i got back to the hotel i noticed two of my chrome american flag valve stem caps. More
The service writers are terrible,they have very nasty attitudes and not courteous at all.I have taken my vehicle there on three different occasions and the experience only got worse each time.I don’t pla attitudes and not courteous at all.I have taken my vehicle there on three different occasions and the experience only got worse each time.I don’t plan to visit this dealership again and will not recommend them to anyone. More