Tuscaloosa Chevrolet
Cottondale, AL
Is this your dealership?
Filter Reviews by Keyword
By Type
48 Reviews of Tuscaloosa Chevrolet
Very disappointed with Tuscaloosa Chevrolet when I come to my vehicle I bought my vehicle brand new it’s a 2015 Chevrolet Impala my engine light came on. I took it to them January 5 And February 22nd it’s to my vehicle I bought my vehicle brand new it’s a 2015 Chevrolet Impala my engine light came on. I took it to them January 5 And February 22nd it’s when I get my vehicle back it took them 38 days I believe to get my vehicle fixed they had to go to corporate or whoever to get it fixed that’s fine with me but why did it take you 38 days to do this, even though that you did give me a loaner car I made sure I took care of your loaner car. I cleaned your car. I put a half a tank of gas even though it was empty when I got it, so why is my vehicle? It’s empty when I had a full tank when I came in, and why is my vehicle is full of all in my interior do people not care about other people property I do I took care of you and I respect you take your mind I ask them to clean it. My vehicle was never clean. I called back up there to talk to them about my vehicle being clean, and what happened to my My Gas, did y’all leave the vehicle ruin what happened that’s all I wanna know never got a respond back from them. And that was on 22 February and right now today I still have not heard anything from nobody. I The manager name is Jennifer. I left several messages for her even on her message I even try to talk to guest relation no respond back from him either. They are no good when I come to taking care of people my property, I ordered a part for my husband, truck and November never got it so he went up there they got the next day. They never ordered the part and they kept telling me the department had never came in, but they never ordered it. I’m just so Chevrolet. I am just with Tuscaloosa Chevrolet even though I bought my car there that’s the reason I take it there to get a service and everything because I figured that they supposed to know everything that is to know about the vehicle. It’s not like I took it to the Toyota place or the Honda place, this is Chevrolet very disappointed. Very very disappointed. More
Been a customer for 10 years. Excellant place to service your Chevrolet. Service team is professional, knowledgeable, and courteous!. Excellant place to service your Chevrolet. Service team is professional, knowledgeable, and courteous!. More
I never had a problem with this company. I got a great deal on my truck and the maintenance is reasonable and you dont have to wait all day for scheduled maintenance. I got a great deal on my truck and the maintenance is reasonable and you dont have to wait all day for scheduled maintenance. More