Turnpike Chevrolet
Nitro, WV
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12 Reviews of Turnpike Chevrolet
Very friendly, courteous and professional with all my dealings. Scheduled appointment and they handled the situation and was completed within 30 minutes. dealings. Scheduled appointment and they handled the situation and was completed within 30 minutes. More
Top notch staff very knowledgeable and friendly always there to help a customer with any needs always recommend Turnpikechevy to anyone looking for service or sales there to help a customer with any needs always recommend Turnpikechevy to anyone looking for service or sales More
Very happy and repeat customer. Only negative is they called me to bring my vehicle in so they could make an offer to buy it. The offer was extremely low compared to blue book and the same vehicle prices called me to bring my vehicle in so they could make an offer to buy it. The offer was extremely low compared to blue book and the same vehicle prices they were selling. More
Turnpike Chevrolet always has my back when I need service for my vehicles! It is easy to schedule an appointment and the work is always done on time and to my complete satisfaction! The staff is friendly, kn for my vehicles! It is easy to schedule an appointment and the work is always done on time and to my complete satisfaction! The staff is friendly, knowledgeable, and cooperative, always addressing my concerns and the needs of my vehicle! I would recommend them to my family and to my friends! More
Good and quick service Used them repeatedly very good service and good folks. Went in for oil change and tire rotation but used them for service on 4 other vehicles always f Used them repeatedly very good service and good folks. Went in for oil change and tire rotation but used them for service on 4 other vehicles always fair and efficient More
not what i expected went to the service center few days ago ,while waiting for someone to tell me the problem a salesman working in the service area tried to sell me a ca went to the service center few days ago ,while waiting for someone to tell me the problem a salesman working in the service area tried to sell me a car i wasnt there to buy and when i got the results of my car he stood there and listened to everything the serviceman had to say to me then followed me to clerk to pay and still tried to sale me a car,very rude.,,they wanted almost 2000$ to fix it.i went to another place for another opinion,.better results was 1200$ cheaper...runs great too wont see y'all again,new or used More
Service I bought a 2016 cruze shortly before the holidays. The next morning I noticed the tire pressure was low, so I put air in. The next morning the same th I bought a 2016 cruze shortly before the holidays. The next morning I noticed the tire pressure was low, so I put air in. The next morning the same thing. I called the dealership to tell them about it, and that I wouldn't be able to bring it in until the new year. They assured me it would be no cost, and they would take care of me. I get the car there, and apparently there is a nail in the tire. They charged me full price of tire and installation. I believe the nail was in there all along. Not only this, but my credit cars was also charged for warranty they cancelled on my old car. This is the second, and last vehicle I will purchase from this dealership. More
Bad Service We got a recall on our 2009 HHR to replace a airbag sensor.We went to Turnpike on 03/02/2015 to set up an appointment to get it replaced. They tol We got a recall on our 2009 HHR to replace a airbag sensor.We went to Turnpike on 03/02/2015 to set up an appointment to get it replaced. They told us to come in 03/04/2915 @ 9:30am to have it fixed. We got there @ 9:30 they took the car in. We had another problem with the car and asked if they could look at it. It was a rattling steering column that had been worked on three other times. They looked at us like we were stupid but said they would look at it. Two and a half hours later they told us their was nothing wrong with the steering column and they didn't have the recall part in stock (The Part That The Original Appointment Was Made For!!!). I told them that we have had the car there 3 other times for the rattling steering column (Last Time Was A RECALL ) and that I know what it sounds like when it needs fixed. The car is still under warranty. They drove it around their smooth as glass parking lot to check it!!! They heard no noise. I took the mechanic to a gravel road behind the Dealership to let him hear the rattle. He said he thought he could hear it but to bring it back when it's not raining so he could hear it better!!! He also said that he had spent too much time on our car already. UNBELIEVABLE!!!! All this time the "service consultant" Was Being Flippant And Condescending about the whole affair. These guys are a JOKE. Every time we deal with these people it's been nothing but a HASSLE. I will be taking our car to another dealer. More