Turnersville Kia
Sicklerville, NJ
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I have a dealership 2.4 miles from my home but drove 3 hours passing 3 more to purchase my new optima. Joe Burgo and Robert Cline are awesome! They gave me a great deal on a great car, I would recommend hours passing 3 more to purchase my new optima. Joe Burgo and Robert Cline are awesome! They gave me a great deal on a great car, I would recommend them to everyone. Believe me it's worth the ride no mater where you live.I wish you were my local dealer. More
Ive had nothing but problems with my vehicle since i purchased it, I shouldve just walked out, but since i ran out of time to look I purchased what i did, i asked for a couple things to be fixed and the purchased it, I shouldve just walked out, but since i ran out of time to look I purchased what i did, i asked for a couple things to be fixed and they were rejected in the negotiation. I brought my vehicle back a couple months after bc i had problems with my truck leaving me stranded. kia told me it was the battery and refused to listen to my suggestion of the alternator... so after i paid a couple hundred of dollars kia was supposed to reimburse me for my car rental so i could get back and forth between my jobs bc my warranty wouldnt cover it since their allotted time to fix the problem was 4 hours... the next day bc the truck took longer than expected the service manager told me they would reimburse me for the rental which i never was. my bill increased to more than what the gentlemen on the [phone told me when i came to pick up my vehicle where they were to fix my alternator and replace the serpentine belt (which you have to remove to get to the alternator) which i can understand paying for the part NOT the labor since it had to be removed regardless!!!! tried charging me for labor! i dont know how you people run your business but its crap. my warranty company paid you guys for whatever done and you guys tried to get a double dip with me after speaking to someone about the situation the price that was agreed upon over the phone was the price i had paid, and still never got reimbursed for the rental. I feel your service department and just in general dealership needs to actually stand behind their words. after all it is the customers that are keeping you in business, we are the ones that spend thousands of dollars (even extra to cover such costs to our vehicles) and your dealership is just about double dipping on whatever they can! More
They were great upfront ,honest,helpful.They explained everything in detail.The salesman Joe Cirucci was awesome.this is the best auto purchase I have made.Thank You.. everything in detail.The salesman Joe Cirucci was awesome.this is the best auto purchase I have made.Thank You.. More
Dear Nicole, My daughter and I just want to Thank You Dear Nicole, My daughter and I just want to Thank You for the pleasant experience we had at the dealerships. We have visited others and there was Dear Nicole, My daughter and I just want to Thank You for the pleasant experience we had at the dealerships. We have visited others and there was no comparison . John Sireci went out of his way to make it affordable for us. It was so nice meeting and talking to you, I felt like I knew you for years. I guess because we have the same family values. [Please thank everyone for their help. Good Luck with everything. Susan Nicolosi More
Walked away feeling that Mike and dealership worked diligently to get deal done. Was very happy with the entire process and would recommend Kia of Turnersville. diligently to get deal done. Was very happy with the entire process and would recommend Kia of Turnersville. More
From the moment my daughter and I walked into Kia Of Turnersville we were treated with such a warm feeling. The salesmen Joe and every body were so friendly. I have purchase/leased over twenty five vehi Turnersville we were treated with such a warm feeling. The salesmen Joe and every body were so friendly. I have purchase/leased over twenty five vehicles in my life; this was by far the best experince!! More
Recently purchased a 2013 Kia Optima , and absolutely love this car. Salesman John Kowalski and GM Mike Burgo were a pleasure to work with. They were very courteous and helpful and answered all our quest love this car. Salesman John Kowalski and GM Mike Burgo were a pleasure to work with. They were very courteous and helpful and answered all our questions in regards to the Kia Optima. They made buying a new car a very pleasant experience. I would recommend this dealer to all my friends and family , those guys were great to work with . J Mont. More
We met with a sales associate last Saturday about turning in our current lease early and starting a new lease for a 2014 kia sorento. We wanted to go home and think about the offer and check with our insura in our current lease early and starting a new lease for a 2014 kia sorento. We wanted to go home and think about the offer and check with our insurance agent to see how much more it would cost us to add the new sorento to our insurance policy before agreeing to the deal. I got back to the sales associate on Tuesday and told him we wanted to proceed with the deal since the insurance was only a minimal increase. We were scheduled to go back to complete the deal this Saturday at 3:00 when we receive a call from the sales associate advising us that the deal is now going to increase because Kia changed its leasing terms and instead of a 39 month lease it is now a 36 month lease which would increase our payments. Kia changed these terms on Wednesday but yet no one from the dealership called us until 12:00 on Saturday, only a few hours before we were suppose to go up there to complete the transaction. They are not willing to honor our agreement due to this change in lease terms. They are telling us there is nothing they could do for us, they are not even willing to call the financing company to see if they could work something out since we were in the process of completing the deal. If we would have known this was going to happen we would have went back to the dealership sooner to complete the agreement. They have advised us that they did not have any prior notification of the change in lease terms. I feel that they are very unprofessional and someone should have warned us that this was a possibility which no one had mentioned. If we had known we would have went right back up to the dealer to lease the new vehicle. I would not recommend this dealership to anyone. Please take my story into account before purchasing/leasing a vehicle from this dealership. More
My experience with Turnersville Kia was excellent from the moment I walked into the store until the moment I left, and has remained excellent throughout the ownership of my vehicle. The staff has always the moment I walked into the store until the moment I left, and has remained excellent throughout the ownership of my vehicle. The staff has always been courteous and helpful, whether on the phone or in person. I will continue to purchase my vehicles from Turnersville Kia. More
The customer service we recieved was excellent all around. Did not purchase a vehicle from them as my son had something different in mind BUT I would definitely go back & recommend highly! around. Did not purchase a vehicle from them as my son had something different in mind BUT I would definitely go back & recommend highly! More