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Turnersville Kia

Sicklerville, NJ

4.6
2,280 Reviews

2900 Black Horse Pike

Sicklerville, NJ

08081

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Showing 2,280 reviews

November 03, 2015

Best experience at dealership It was my best experience Steve Sheppard was wonderful he was so confident I would walk away with car a deal that I thought could not happen but he wo More

by steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sheppard
Nov 06, 2015 -

Turnersville Kia responded

Dear Steve123, Thank you for your positive review. Here at Turnersville Kia we believe that if we work hard for our customers and go beyond your expectations we will earn your business for life. Enjoy your new Kia Optima!

November 03, 2015

Easy and hassle free I recently leased a KIA Sorento from Steve Sheppard. Steve had a very thorough knowledge of the car and all of its features. He was professional, pers More

by Rebecca52309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barse, Steve Sheppard
Nov 06, 2015 -

Turnersville Kia responded

Thank you for all of your kind words and welcome to the Turnersville Kia family. Our number one goal is your complete satisfaction, not only during your sales experience but for a lifetime of ownership.

November 03, 2015

Great Experience I had a great buying experience. I was very pleased with my salesman Steven Sheppard. He was helpful and explained everything in detail. I have no reg More

by Sarah2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Autumn Anderson, Vince Melfi, Gregg Lozowski, Steve Sheppard
Nov 06, 2015 -

Turnersville Kia responded

Thank you for such a positive review and congratulations on your new 2016 Kia Sorento. The Turnersville Kia Service team is committed to providing you with award winning maintenance for many years to come.

October 29, 2015

Horrible Dealership!!! Online Scam**Buyer Beware** There's not enough space to write an honest review. Management is Deplorable! When you tell a unsatisfied new customer "That's Life" I know you're not More

by Carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dianne Simonini, Mike Barse
Oct 31, 2015 -

Turnersville Kia responded

I would like to offer my apology for the way you feel you were dealt with. I would like to invite you to contact me directly to resolve this situation. Your feedback is important to us, as are you. Please call or email me at anytime, Dianne Simonini Customer Care manager

October 20, 2015

Wonderful experience! I was nervous about buying a new car. Ourdealer that handled my purchase was an absolute pleasure to work with. I told him what I was looking for and More

by Chele42blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Smith
Oct 31, 2015 -

Turnersville Kia responded

Thank you for your kind words, it is our #1 priority here at Turnersville Kia that you feel like family.

August 27, 2015

My experience with Kia I had a pleasant experience. The agent went out his way to make me comfortable. The process of getting approved was rather quick to my surprise. More

by Debbiej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Castro, Dianne Simonini, Marcus DeAngelis, Vince Melfi, Ryan Mondelli
Oct 31, 2015 -

Turnersville Kia responded

Thank you for your review. We value your business and hope that we continue to exceed your expectations.

July 09, 2015

Friendly, helpful,knowledgeable I worked with sales consultant Louie Medina. I thought I could only afford a forte but Louie was able to put me into the car I really wanted a optima More

by Josejill07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louie Medina
Jul 24, 2015 -

Turnersville Kia responded

Thank you so much for all of your kind words and positive review. We are continually striving to be the best in customer service and reviews like your let us know we are on the right track.

June 26, 2015

LOVED LOUIE Louie Medina was my salesman 6/24/15. He had shown me a Soul a few weeks prior and patiently reviewed all the features, in great detail, went for ano More

by hopigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 19, 2015

Customer service sucks The service at this dealership is horrible that tell you one thing then say they can't help then they say that they waisted there time with helping yo More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Blitman
Jul 24, 2015 -

Turnersville Kia responded

Dear Unhappy, My name is Dianne Simonini, I am the Customer Relations Manger her at Turnersville Kia. I was brought onboard to help move our dealership forward whn it comes to customer service. Your feedback is greatly appreciated. We are continually striving to be the best in Customer service. I apologize that you feel you had a negative experience at our dealership. If we have failed you in any way I would like the opportunity to discuss your concerns and resolve your disappointment. Please contact me at your convenience to discuss the details of your visit privatley and come to resolution. Thank you, Dianne Simonini Customer Relations Manager Turnersville Kia

May 31, 2015

Would NOT return They had one person processing paperwork. Supposedly people were off, on vacation, in other offices, etc. I was there 7 hours and by No Means did I fe More

by Anonymous123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Narciso
Jul 24, 2015 -

Turnersville Kia responded

I would like to apologize for the length of time responding to your review. My name is Dianne Simonini, I am the Customer Relations Manger here at Turnersville Kia. I was brought onboard to help move our dealership forward with customer service. We are continually striving to be the best in Customer service, and your feedback is greatly appreciated. I apologize that you feel you had a negative experience at our dealership. If we have failed you in any way I would like the opportunity to discuss your concerns and resolve your disappointment. Please contact me at your convenience to discuss the details of your visit privately and come to resolution. Thank you, Dianne Simonini Customer Relations Manager Turnersville Kia

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