Turnersville Kia
Sicklerville, NJ
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Awesome experience 😁 When I got to turnersville Kia I was a little nervous bit Brandon Hutton made me feel comfortable and he was very patient with me. He was also very When I got to turnersville Kia I was a little nervous bit Brandon Hutton made me feel comfortable and he was very patient with me. He was also very knowledgeable which made everything very easy More
Couldn't be happier! I went to Kia of Turnersville on Saturday February 6th. Heather helped me through the Internet prior to me coming in and when I arrived to the dealers I went to Kia of Turnersville on Saturday February 6th. Heather helped me through the Internet prior to me coming in and when I arrived to the dealership. She was very helpful and kind which made my decision to come into the dealership and take a look at the Kia Optima. She then left me in the hands of their salesman Justin Rivera. Justin was wonderful! Every moment of my visit to Kia was positive, informative, and comfortable. Justin made sure I was happy from the moment I sat at his desk to the moment I walked out with my new 2016 Kia Optima! I love my new car and will be recommending Kia of Turnersville and Justin to everyone I know! Thank you Justin, Kia, and Heather for my new ride :) - Alycia More
Waste of Time Sales manager Diane scheduled a 7pm appt. with us to come in and see a 2014 Kia Sorento she was having transferred from a sister dealership. We packed Sales manager Diane scheduled a 7pm appt. with us to come in and see a 2014 Kia Sorento she was having transferred from a sister dealership. We packed up our twins and arrived on time. After hiding from us for 28 minutes, she finally came out to greet us. I said something seems off and asked her if the car was there because I scanned the lot for it before we entered. She said yes and was going to get it out back. She never returned! Instead she left another salesman (Rich) and her sales manager (Mike) to clean up her lies. She never got the car, tried to bait and switch us, and even left for the night without even telling anyone! We were left with her sales manager Mike apologizing up and down to us and making promises to get the car the next day. Well he couldn't because the car we wanted was sold 3 days prior which meant Diane never even contacted the other dealership! You'd think they would have made things right with an offer we couldn't refuse... But all we got was an email from Diane stating she can't wait to help us with the purchase of a car in the future! Yea right Diane! Such bad business! Thanks for making my family spend our Friday night being insulted by your team! More
Beware of the Dealer Sticker Let me start off by saying no matter how much you think you have covered everything before you go in there is always something new or something that y Let me start off by saying no matter how much you think you have covered everything before you go in there is always something new or something that you did not prepare for. The sales person and manager were nice enough but make sure you know up front that the little extra sticker on the window called "Additional Market Value" is part of the total cost of the car and that you WILL be sending ALL your time negotiating the cost of that and not the sticker price of the car. Basically they have added on a couple of options that don't seem too bad (Mud flaps, wheel locks small things like that) but the killer is charging you over $3,000 for three years’ worth oil changes !!!! You've got to be kidding me. Even if you get three oil changes a year that's about $400 for three years not $3,000. I would not recommend buying a car from this dealer unless you don't mind paying for these after-market items or somehow you can get them to totally remove them from the cost. Then maybe you can see exactly what you are paying for. But fortunately for them they have(Kia) have a good product to sell. More
AMAZINGG!!! Brandon was an amazing salesman. He was very professional and prompt, he answered all questions to the best of his knowledge. I would definantly recom Brandon was an amazing salesman. He was very professional and prompt, he answered all questions to the best of his knowledge. I would definantly recommend him to any of my friends and family. I truly believe that he is an asset to the company. More
Brandon and Mark are THE BEST! Fabulous car leasing experience! Met my needs and sent me home same day with a beautiful new Kia! Bought my BMW from me and all! Thank you all! Keep u Fabulous car leasing experience! Met my needs and sent me home same day with a beautiful new Kia! Bought my BMW from me and all! Thank you all! Keep up the great work! More
GREAT SALES TEAM Great sales team. I dealt with Justin, Marcel, Mark and Chris. I didn't feel pressured to do anything I wasn't comfortable with. They answered all my Great sales team. I dealt with Justin, Marcel, Mark and Chris. I didn't feel pressured to do anything I wasn't comfortable with. They answered all my question to the highest of their knowledge. Recommended to all is a definite. More
Go see Justin! I walked into the dealership last week not expecting to leave with a new car, but I did. And the reason I did was because Justin spent hours with me t I walked into the dealership last week not expecting to leave with a new car, but I did. And the reason I did was because Justin spent hours with me test driving every car I was interested in, answering my questions honestly, and helping me make a smart decision. I never felt rushed or pressured and both Justin and Mike stayed until after they were closed to help me take my car home that day. I have never received the level of service that I did that day. More
do not honor their promises. I bought a 2014 kia optima new. They told me at the time if I ever referred anyone to their dealership they would send me 100.00. two weeks ago I refe I bought a 2014 kia optima new. They told me at the time if I ever referred anyone to their dealership they would send me 100.00. two weeks ago I referred my cousin and his daughter to the dealership they bought a new kia mentioned my name but could not remember my married last name. I immediately called the dealership spoke to mike g who stated he would get back to me. I didnot hear back so I called him. He stated he could not give me the incentive and denies my cousin told him about me. Needless to say I will not ever refer anyone to them. So be aware they will not honor their promises to their customers. Wow losing customers over one hundred dollars is such bad business practice. They aren't interested in customer retention or customer satisfaction at all. Such a shame. More
Great experience I walked and he immediately helped me find what I need for a great price! Very warming character 10/10 would do again car is great I walked and he immediately helped me find what I need for a great price! Very warming character 10/10 would do again car is great More