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Turner Chevrolet

Harrisburg, PA

4.6
496 Reviews

1251 Paxton Street

Harrisburg, PA

17104

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496 Reviews of Turner Chevrolet

March 21, 2024

I was satisfied with experience except for how a car is reserved when serious interest was shown and car was sold to another customer, however , after some serious communication, another similar vehicle wa More

by Farmer
Recommend Dealer
Yes
Employees Worked With
Jared, Andrea
Mar 22, 2024 -

Turner Chevrolet responded

We appreciate your feedback and understanding. At Turner Chevrolet, we strive to ensure all our customers are satisfied with their experience. We're glad that despite the initial hiccup, you were able to find a similar vehicle at a great deal!

March 21, 2024

Your service writer is on the balll he called me telling me is was do for inspection and was very greatful for the heads up from him. His name is Bob and he is a great asset to your company I hope this does More

by rnbell45@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 21, 2024 -

Turner Chevrolet responded

We're glad to know our service writer, Bob, was able to provide you with a timely reminder for your inspection. Your kind words are greatly appreciated and we'll make sure they don't go unnoticed! Thanks for choosing Turner Chevrolet - here's to more top-shelf service in the future!

March 19, 2024

Hello took car for oil change and tire rotation they lie and said they rotated tires but I put and x on the tire before I went just to make them lie and guess what it work they charged me and never rotated More

by Worrelllogisticsllcmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
Apr 11, 2024 -

Turner Chevrolet responded

We're sorry to read about your experience. Honesty and transparency are important values for us, so it's concerning that you feel this wasn't reflected during your visit. We'd like the opportunity to look into this matter further and ensure that your tire rotation is taken care of - could you please get in touch with me directly? Thank you, Tim Connor - Fixed Ops Director - 7172344444

March 19, 2024

My Turner associate, Shane, was excellent. He knows his work responsibilities and communicates extremely well. More

by mmorrow1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name eludes me, front counter lady at the new collision center
Mar 19, 2024 -

Turner Chevrolet responded

We're glad to know that Shane provided excellent service during your visit to Turner Chevrolet. We appreciate the feedback and are here for any of your future needs!

March 19, 2024

Thomas at Turner Chevrolet was over a half hour late for our meeting that he set. Then didn’t have the car ready, it was dirty and he wasn’t prepared to answer any questions. We went back and forth for a fe More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas at Turner Chevrolet
March 18, 2024

They were extremely helpful and curious. It took some creative work to get financing for me but they got it done! More

by frnkvernon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon,Alex
Mar 19, 2024 -

Turner Chevrolet responded

We're glad to know our team at Turner Chevrolet could assist with your financing needs! Thanks for sharing this positive feedback. Enjoy the ride!

March 15, 2024

I was wrongly charged for services that were never rendered. It's extremely disappointing to see your company engage in such practices. Despite multiple attempts, I haven't received a call back from t More

by J. Cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Gonzalez and Dalton Brown
Apr 04, 2024 -

Turner Chevrolet responded

I'm very sorry to hear of your frustration. We want our customers to feel confident in the service we provide and it's clear we've dropped the ball, especially in terms of follow-up communication. Please contact me directly at your earliest convenience so we can discuss steps toward a resolution together. Thank you, Tim Connor - Fixed Ops Director - 7172344444

March 10, 2024

Turner had a great selection of vehicles . The employees were very helpful and friendly. Overall great experience. More

by Shaffersmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 11, 2024 -

Turner Chevrolet responded

We're glad to know you had a great experience with our selection and team at Turner Chevrolet! Thanks for sharing your feedback. Safe travels in your new vehicle!

March 07, 2024

This dealership's employees have always been courteous and professional when I have needed their services. More

by TD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 08, 2024 -

Turner Chevrolet responded

We appreciate your kind words about our team here at Turner Chevrolet! We're always here to provide top-notch service. Thanks for the review!

March 05, 2024

The service I received at Turner Chevrolet was exceptional. From the time I walked into the dealership until the time my oil change and tire rotation was completed I felt like I mattered and resp More

by Mark2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 05, 2024 -

Turner Chevrolet responded

We're delighted to know that you felt valued and respected during your visit for an oil change and tire rotation at Turner Chevrolet, Mark. We look forward to serving all of your future service needs! Thanks for the review!

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